Reviews (141)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, low‑effort way to handle support, with an AI chatbot that quickly learns the site and reduces emails and calls. They like its accurate product recommendations, easy setup, clean interface, and customization options. The mix of AI and live chat, mobile apps, and social integrations is praised, along with smooth performance, strong support, language options, and budget‑friendly pricing that helps boost engagement and sales.

March 11, 2025

nice app! I lov eit

Couchery
Hong Kong SAR
6 minutes using the app
BestChat replied March 13, 2025

Hey Couchery! Thanks for the fantastic review! 🎉 We’re over the moon that you love our app! Your feedback makes us do a happy dance! 💃

March 4, 2025

Thanks

The LineCrate
United States
20 minutes using the app
BestChat replied March 13, 2025

Thank you so much for your message, The LineCrate! 🌟 We truly appreciate your support and are here to help whenever you need us!

February 26, 2025

Five stars! So far so good.

Chantal Handley
Australia
7 minutes using the app
BestChat replied March 5, 2025

Dear Chantal,
Thank you for the fantastic five stars! We're thrilled to hear you’re enjoying your experience so far. We’re here for you! 🌟

February 22, 2025

So far so good! Will return after a few days of using to report back.

eBoarders
United States
7 minutes using the app
BestChat replied March 5, 2025

eBoarders, we truly appreciate your update! It’s great to know you’re having a positive experience so far. We can’t wait to hear more from you!

February 20, 2025

very good

Tuning Empire
Australia
3 months using the app
BestChat replied March 5, 2025

Hi MasgentaTuning Empire,
Thank you for your positive feedback! We're thrilled you’re satisfied. Your support motivates us to keep delivering excellence!

February 16, 2025

Awesome! Thanks Team!

Sharkey's Ecowear
United States
5 minutes using the app
BestChat replied March 5, 2025

Sharkey's Ecowear, we truly appreciate your kind words! It’s fantastic to know our team made a positive impact. We’re here for you! 😊

January 31, 2025

These apps are so fire.

DEFI DIGS
United States
3 minutes using the app
BestChat replied February 10, 2025

Dear DEFI DIGS,Thank you for your awesome feedback! 🔥 We're thrilled you love our apps. Your support is invaluable, and we’ll keep working hard to impress you! 😊

Edited January 13, 2025

As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service.
Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad impression for potential customers and users in general.

smart pattern making
United States
3 days using the app
BestChat replied March 26, 2025

We appreciate your honesty, Smart Pattern Making. Your input is crucial, and we're committed to enhancing our response times. Thank you for helping us grow. 💪🌟

December 14, 2024

Really easy to use!

R1 Facility Services
United States
11 minutes using the app
BestChat replied February 10, 2025

Dear R1 Facility Services,Thank you for your kind words! 🌟 We're thrilled to hear you find our bot easy to use. Your support means a lot, and we’ll keep striving for excellence! 😊

December 4, 2024

Nice app so far!

AutoBox.ro
Romania
About 1 hour using the app
BestChat replied March 5, 2025

Hi AutoBox.ro,Thank you for your positive feedback! We're glad to hear you're enjoying the app so far. Your support motivates us!