Reviews (141)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, low‑effort way to handle support, with an AI chatbot that quickly learns the site and reduces emails and calls. They like its accurate product recommendations, easy setup, clean interface, and customization options. The mix of AI and live chat, mobile apps, and social integrations is praised, along with smooth performance, strong support, language options, and budget‑friendly pricing that helps boost engagement and sales.

December 3, 2024

BEST

Taggo.ro
Romania
4 minutes using the app
BestChat replied March 23, 2025

Hi Taggo.ro,Thank you for your valuable feedback.

November 25, 2024

Good app so far! Loving the customisation ability.

Iona Opal Australia
Australia
30 minutes using the app
BestChat replied February 10, 2025

DearIona Opal Australia,
Thank you for your wonderful feedback! 🌟 We’re thrilled you love our product recommendations and will continue to enhance your experience!

November 25, 2024

Wow amazing it's very helpful

OthoiMart
Bangladesh
40 minutes using the app
BestChat replied February 19, 2025

Dear OthoiMart,
Thank you for your amazing review! Your support inspires us to keep improving and providing the best experience possible. 💖

November 13, 2024

Very well made

Café 124
Italy
About 1 hour using the app
BestChat replied March 5, 2025

Dear Café 124,Thank you for your kind words! We're thrilled to hear you find our product well made. Your support means a lot to us!

October 19, 2024

Great App! very responsive and unique.

אשריאן | ASHERIAN
Israel
28 minutes using the app
BestChat replied March 5, 2025

ASHERIAN, we truly appreciate your kind words! It’s fantastic to know our app meets your needs. We're here to keep delivering excellence! 😊

September 25, 2024

good

Mansarover Furnishings
India
7 months using the app
BestChat replied March 23, 2025

Thank you so much for your kind words, Mansarover Furnishings! We’re thrilled to hear you think we’re good. Your feedback truly brightens our day! 😊

September 16, 2024

Great ap

Mikes Sports
South Africa
30 minutes using the app
BestChat replied March 16, 2025

Thank you so much for your kind words, Mikes Sports. We’re delighted to hear you think it’s a great app. Your feedback truly means a lot to us

August 9, 2024

We just started using BestChat and so far it is very intuitive and easy to navigate.

Nickel Coffee Company
United States
8 minutes using the app
BestChat replied February 10, 2025

Dear Nickel Coffee Company,Thank you for your positive feedback! ☕ We're thrilled to hear you find BestChat intuitive. Your support means a lot, and we’ll keep improving our service! 😊

August 6, 2024

So far so good. Tons of features!

OrganiGrowHairCo
United States
About 22 hours using the app
BestChat replied December 31, 2024

Dear OrganiGrowHairCo,
Thank you for your positive feedback! 😊 We're excited you're enjoying the features and will keep improving our service. 🌟

July 15, 2024

really helps our website

safesetc
United States
8 months using the app
BestChat replied March 16, 2025

Hi Safesetc, thank you for your positive feedback! We appreciate your support and are glad our service is benefiting your website. Your insights are invaluable! 👍