Reviews (139)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user‑friendly, centralized helpdesk for WhatsApp, Instagram, email, SMS, and more, tightly integrated with Shopify. They highlight strong WhatsApp and Instagram marketing tools like Comment‑to‑DM and end‑to‑end purchase flows that drive sales, plus AI chatbots and automation that resolve most queries and take orders. Merchants praise the CRM, segmentation, analytics, and proactive support, citing high ROAS and better retention.

January 25, 2024

Great App for Whatsapp Marketing and audience segmentation.

Milagro Beauty
India
30 days using the app
January 17, 2024

Good services ,All type of features are so good.

Raisin
India
3 months using the app
January 12, 2024

Provide all solutions in one Platform

Hunnit
India
About 1 month using the app
November 16, 2023

Amazing Software

dunatura
Germany
2 months using the app
October 11, 2023

best app for whatsapp marketing.

Winston Electronics
India
13 minutes using the app
Edited November 5, 2024

Efficient, Secure, Seamless Communication

Blue Tea
India
About 1 year using the app
September 8, 2023

Excellent Services . Must Try

Recode Studios
India
2 minutes using the app
August 4, 2023

BIK Instagram, Whatsapp, and Email app has been a game-changer for my Shopify store. The intelligent segments and 2-way interactive journeys have significantly improved customer engagement and resulted in higher conversions. The customer service suite is excellent, and the pricing plans are reasonable. Highly recommended!

Bathla Home
India
4 minutes using the app
October 23, 2023

Great tech and excellent customer support. Love using the features of this app for marketing our website.

A Vintage Affair
India
6 minutes using the app
June 8, 2024

Bad. No way to test or buy without talking to support. It should be removed from the Shopify store.

GX Digital
Brazil
9 minutes using the app