Reviews (139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user‑friendly, centralized helpdesk for WhatsApp, Instagram, email, SMS, and more, tightly integrated with Shopify. They highlight strong WhatsApp and Instagram marketing tools like Comment‑to‑DM and end‑to‑end purchase flows that drive sales, plus AI chatbots and automation that resolve most queries and take orders. Merchants praise the CRM, segmentation, analytics, and proactive support, citing high ROAS and better retention.
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The Platform is really good even the support is quick and efficient.
Bik has been a really great CRM and Support tool.
A really great experience with Bik, Simple, quick, and backed by an amazing support team.
Exactly what i needed. This is an all suite solution. The support team is amazing.
The level of customization is commendable!! BIK's got a huge potentials.
Great platform to work with. good with support!
Great Tool for overall customer management and retargeting. Efficiently solves all the issues and works as a one stop solution for ecommerce brands.
Would highly recommend
Bik.ai is an exceptional WhatsApp automation tool for eCommerce businesses, seamlessly integrated with Shopify. It allows effortless communication with customers, automating order updates, product recommendations, and support inquiries. The ease of integration and user-friendly interface make it an ideal solution for enhancing customer engagement and driving sales. It's truly a game-changer for any online store looking to streamline their communication and provide top-tier customer service. Highly recommended!
Good Platform with great customer support team
Outstanding tool!
