Reviews (139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user‑friendly, centralized helpdesk for WhatsApp, Instagram, email, SMS, and more, tightly integrated with Shopify. They highlight strong WhatsApp and Instagram marketing tools like Comment‑to‑DM and end‑to‑end purchase flows that drive sales, plus AI chatbots and automation that resolve most queries and take orders. Merchants praise the CRM, segmentation, analytics, and proactive support, citing high ROAS and better retention.
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I recently used this amazing Email and WhatsApp marketing app and was blown away. It's user-friendly and powerful. But what really stood out was the top-notch support, especially from AKANSH.
PRO TIP For BIK - Never let Akansh leave BIK he is an asset as a matter of fact give him some equity in the name of ESOP he deserves that
The support team is amazing. Just one minor issue that we are facing is wrt whatsapp catalog. Rest all is great.
BIK has helped us reach out to customer, engage them and retain them easily. A highly recommended tool for digital marketers and digital bsuinesses.
Love the product and support provided, one of the few great products for using whatsapp to it full potential. Shoutout to Vidushi, Flossy and the rest of the team for providing great assistance.
Bik is great with retaining customers and supporting customer segment creation. The team comprising of Flossy, Vidushi, Manoj and others has also been very helpful and prompt in their solutions whenever we have faced a roadblock!
I'm truly impressed with the incredible support and rapid developments happening in BIK. , Especially Flossy Fernandes She is not only responsive but also addresses merchants' pain points at lightning speed.
A big shoutout to the tech team and those gathering user feedback. The app offers a seamless experience with a variety of automation all in one place.
Kudos to everyone for making BIK a fantastic platform!
BIK support has been amazing throughout the onboarding and setup. The team is quick to respond to issues and build journeys for our requirements.
The app is simple to use and customer segmentation is something i like about the platform and easy user interface. The support team is active solving issues and concerns.
Impressed with the product's maturity and the quick, expert support. Highly recommended!
great app for whatsapp marketing. supportive team. must have.
