Reviews (139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user‑friendly, centralized helpdesk for WhatsApp, Instagram, email, SMS, and more, tightly integrated with Shopify. They highlight strong WhatsApp and Instagram marketing tools like Comment‑to‑DM and end‑to‑end purchase flows that drive sales, plus AI chatbots and automation that resolve most queries and take orders. Merchants praise the CRM, segmentation, analytics, and proactive support, citing high ROAS and better retention.
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This app has exceeded my expectations in every way! It’s super user-friendly, intuitive, and packed with features that make my tasks so much easier. I especially love how reliable and efficient it is — no glitches or crashes. The customer success manager Akansh is also fantastic and very responsive. Highly recommend this app to anyone looking for a seamless and enjoyable experience! Keep up the great work!
BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms.
It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process.
The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.
BIK is an ultimate marketing solution across all channels like whatsApp, instagram, emails and SMS. The portal itself is very user friendly and easy to understand the work on.
The team is highly supportive and is quick to response to all our queries.
Overall our experience with BIK has been very good.
its amazing tool for retention marketing also very use full for insta DM.
The experience is seamless and the UI is great! Cheers to the team :)
We have had a very seamless experience with Bik. It has all the capabilities and features required for an e-commerce brand. Their customer support is extremely prompt and all concerns get resolved quickly.
We have been using BIK one month now, till now the experience is good.
The team of BIK is great to work with, they are available at your convenience and explain to you every little detail with patience.
Special mention to Akansh who was available 24*7 without hesitation to solve every problem or doubt. So thanks Akansh and team for your support.
Helpful team, working closely to improve use of the app
