B: WhatsApp, Voice, SMS & Chat

Fantastic experience with Bitespeed!

We recently switched from Zoko to Bitespeed, and the results have been nothing short of phenomenal. During the Diwali sale period, we saw a fantabulous growth in our revenue — far exceeding expectations.

The platform is seamless, intuitive, and performance-driven, helping us connect with customers more effectively and boost conversions. The support team has also been outstanding — proactive, responsive, and truly invested in our success.

Kudos to the Bitespeed team for building such a robust and result-oriented platform. It’s been a game-changer for our business!

— Raajesh Bhojwani, Co- Founder & CBO
Bhoj Masale – “Restaurant wala taste, har kitchen maine”

I’ve been using Bitespeed for my store, Alika Fashion Store, and it’s been a big help. It keeps all my customer messages from WhatsApp, Instagram, and the website in one place, which makes it much easier to manage. The WhatsApp automation works really well for sending order updates and reminders. The support team is always quick to respond whenever I have a question

Took a long time to drop this review in order to test as many services offered by them. Tried quite a few of them and they all seem promising. UI is easy to understand in most of the cases. Have also seen them roll out newer features and connect to discuss those. Must say the best thing about them is their team, what a lovely bunch of people to interact with – especially Payal helps drive the account in the most helpful way. Cool headed and helpful always. The response time is great (I hope it stays that way)

We have been using Bitespeed for over a year now and pretty happy with the uplift in revenue from Journey campaigns and especially Broadcast campaigns. Overall we are getting a 3X return on the messaging+platform cost. The support team is also very agile.

We’ve had a really great experience with Bitespeed! The setup was super easy, and the team guided us through everything step by step. The platform is simple to use and works really well with Shopify. What we love most is how helpful and quick the team is, they always find a way to make things work for us. Totally recommend it!

Bitespeed Review: Extremely Disappointing Experience. I should have searched on Google "Bitespeed reviews" "Bitespeed complaints"

We had a very poor experience working with Bitespeed and would strongly advise others to be cautious.

At the time of onboarding, Bitespeed agreed to a platform fee of ₹13,000 per month. However, they signed us up with an automatic e-mandate without clearly explaining the deductions. From the beginning, execution was a problem. They committed to enabling a basic auto-reply chatbot within a day or two, but even after struggling with them for over two months, they failed to deliver this very basic setup.

Due to their inability to complete the agreed work, we decided not to continue. Despite this, they deducted ₹26,000 for October and another ₹20,000 for November, which is far higher than the communicated amount. Ironically, even after deducting this money, their team kept reaching out to us claiming there were unpaid dues.

When we escalated the issue, we were told that the previous dues were “waived off” and that if we gave them another chance, they would complete the pending work. We agreed in good faith, only to later realize that the funds had already been deducted through the e-mandate. There was no actual waiver.

We repeatedly followed up with Prachi, Vidya, and Manav, but received no real support. Calls were not answered, responses were delayed or absent, and excuses like unavailability or sickness were common. Their consistent stance has been that no wrong deduction was made, which is simply not true based on the agreed terms and actual deductions.

In total, ₹46,000 was deducted over two months instead of the ₹26,000 that was discussed and later agreed to be waived due to their non-performance. Even after nearly four months, the chatbot is still not active, deadlines were missed repeatedly, and we are still struggling for a refund.

This experience shows poor communication, missed commitments, lack of accountability, and unethical billing practices. We regret choosing Bitespeed and would not recommend them based on our experience.

BiteSpeed is a very useful software, especially for eCommerce businesses. The features are simple yet powerful, which makes managing campaigns much easier. The best part is their team – extremely supportive and always quick to help with any queries. Overall, a great experience and highly recommended!”

We've recently started using Bitespeed at Mittai Kadai, and it's been a game-changer for targeting our customers through WhatsApp. The platform is extremely user-friendly, with a well-designed dashboard that makes it easy to navigate. The onboarding process was seamless, and the team at Bitespeed was always available to clarify any doubts we had. Their support has been top-notch.

I was positively surprized to see the support from Bitespeed, during the trial period. It was a 14-day trial, and I must say I have experienced, for the first time in my life, this kind of support and guidance during the trial period. They seem to be confident about the product and their offerings, which is a really good thing.

They are adaptive to our custom requests and Bitespeed app is intuitive and easy to use.

I hope the same level of support will continue, as now we have already onboarded.

I’ve been using Bitspeed for 4 months, and it has really shown me how much revenue I can generate through this tool. I felt amazing when I saw the results from the campaigns I ran, and the AI-driven journeys have been quite effective in boosting revenue.

That said, there is still room for improvement, especially with the mobile application interface, which I found not as user-friendly as it could be. In contrast, the web interface is smooth and easy to work with, allowing me to run multiple campaigns in one place without much hassle.

There are definitely a few areas that need more focus, but overall, it’s a solid tool. I feel confident about using it and believe it has strong potential. With continued optimization, I think this tool can help generate even better revenue in the future.