Reviews (407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.
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We’ve had a really great experience with the Bitespeed Platform. The onboarding was super smooth—Ayush walked us through everything step by step and made sure it all got set up without any hassle. They always quick to respond and super helpful, which has made things so much easier for us.
The platform itself is super easy to use, with a clean and intuitive design that makes navigation a breeze.
We’ve had an excellent experience with the Bitespeed Platform. The onboarding process was exceptionally smooth. Annika has been a fantastic resource—always responsive, reliable, and quick to assist whenever needed. The platform itself boasts an intuitive and user-friendly interface.
We’ve been partnered with Bitespeed for more than two months now, and the experience has been exceptional. Their platform is extremely user-friendly and built to perfectly complement Shopify. What impresses us the most is their adaptability - whenever we’ve had a specific requirement, the team has gone above and beyond to build it for us, often faster than expected.
Excellent tool for whatsapp marketing and automations, experience with bitespeed is very smooth and the queries are attended in a short period of time.There is an improvement in ROAS.Very good guidance from our onboarding Manager Vidhya.
Bitespeed has been a very good platform for us so far. Vidya was extremely helpful during the onboarding process—she guided us completely and was always happy to assist whenever needed. The experience has been smooth and supportive, and we’re looking forward to using Bitespeed more in the future. Hoping to see great returns with it as we continue!
It has been a great experience so far. Ayush from the team has been very supportive, and it was a quick onboarding. The campaigns are also performing better than the previous tool we were using, mainly because of the omni-channel support that Bitespeed provides. The abandoned cart journey is performing exceptionally well, giving around a 12-13% conversion rate.
Working with Bitespeed has been an outstanding experience. From the very start, the onboarding process was seamless, with Rohan guiding us through each step in a clear and practical way. Thanks to his support, our team was able to get up and running without any hiccups.
What stands out most about Bitespeed is how easy it is to use. The platform’s intuitive layout and clean design make navigating it effortless, allowing us to focus on our work rather than figuring out the tool.
We've been using BiteSpeed for our WhatsApp automation, and it's honestly made a big difference. The onboarding process was seamless and well-organized; Ayush was providing clear guidance at every stage, making it simple for our team to get started without any hurdles.
The AI-powered abandoned cart recovery has genuinely impressed us – it feels smart and timely and has helped us convert carts we would’ve otherwise lost.
Highly recommend it for Shopify merchants looking to streamline their retention marketing.
Bitespeed has been a great partner for us in building Instagram chatbots, WhatsApp chatbots, and setting up WhatsApp and email journeys for our marketing campaigns. Their team was extremely supportive throughout the process and made everything seamless. Highly recommended for brands looking to scale their conversational marketing.
We were initially a bit skeptical about using Bitespeed, but the experience has completely exceeded our expectations. From the very beginning, the support we received was outstanding. A special mention to Eshanshi, who handled the entire onboarding process with such clarity and professionalism—it made everything smooth and stress-free.
Her insights and strategies for our campaigns were not only thoughtful but also incredibly effective. She took the time to understand our business and tailored the approach accordingly, which really made a difference.
Thanks to the Bitespeed team, we now feel much more confident in our communication and engagement strategy. This is truly a must-have tool for any business looking to enhance their customer interactions and drive results. Looking forward to continued support and more success together!
— Dushyant Singh, Vari Jaipur