Reviews (407)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

November 4, 2025

Working with Bitespeed has been an absolute delight! Their platform is super intuitive, efficient, and has truly helped us elevate our WhatsApp marketing game.

A special shoutout to Kaushambhi Babbar for her constant support and proactive communication, she’s been exceptional throughout! From onboarding to optimization, she ensured everything ran seamlessly and went above and beyond to help us get the best results.

Highly recommend Bitespeed to any brand looking to build meaningful customer connections through WhatsApp.

Overlays
India
Almost 3 years using the app
November 3, 2025

We’ve had a great experience with Bitespeed’s WhatsApp API. Their broadcast and abandoned cart campaigns convert really well, and the delivery reattempt feature makes sure our messages actually reach customers. Super reliable and efficient service!

Indian Walker
India
26 days using the app
November 1, 2025

Their support team is awesome — we love Bitespeed’s UI! They also have a unique feature that automatically retries sending WhatsApp messages if they fail the first time.

Dmaasa
India
23 days using the app
November 1, 2025

Really happy with BiteSpeed so far! The app is smooth, easy to use, and integrates perfectly with Shopify. Their support team is quick and helpful, and we’ve seen great results with WhatsApp campaigns and abandoned cart recovery. Highly recommend!

Belvish
India
10 months using the app
October 30, 2025

BiteSpeed has simplified our entire WhatsApp automation, from cart recovery to broadcasts. Super easy to set up, great UI, and the support team is always responsive. We’ve seen a clear boost in conversions and repeat orders since using it. Highly recommend!

Marlit
India
About 2 months using the app
October 29, 2025

We’ve been using Bitespeed for a few months now, and it’s been a great experience so far. The platform is super easy to use and works seamlessly with Shopify, which has made managing our customer interactions so much smoother. The team is also incredibly responsive and open to feedback — they’ve been quick to accommodate any specific requests we’ve had. Overall, Bitespeed has been a reliable and supportive partner, and we’re really happy with how well it’s helped streamline our communication and engagement.

nefsfinds
India
About 2 months using the app
October 25, 2025

We had a great experience using Bitespeed during the trial period. The platform is easy to use, and the team was extremely supportive throughout. The AI bot and automation features worked seamlessly and showed good potential. Overall, it’s a solid tool for enhancing customer engagement on WhatsApp.

asenne
India
About 2 months using the app
October 24, 2025

Bite Speed has been a valuable platform for our email and WhatsApp marketing efforts. The interface is intuitive, automation features are powerful, and team support is consistently responsive. It’s helped us streamline our communication, boost engagement, and drive better results. Highly recommend it for any D2C brand looking to scale retention and customer interaction.

Aguante
India
25 days using the app
October 24, 2025

We have been using Bite Speed’s services for the past 15 days, and so far, we’ve experienced the following:

The team is super efficient from onboarding to launching campaigns, everything has been incredibly smooth.

The UI is very easy to understand; with minimal help from the team, you can launch your campaigns seamlessly.

The quick feedback on order confirmations and delivery updates helps build trust for the brand.

Ayush and everyone on the team have been very supportive. Even during the festive season, they accommodated our on-demand needs for marketing campaigns.

autoengina.com
India
About 2 months using the app
October 23, 2025

We have been No.1 Ambience Scenting brand in the B2B space from years and now with help of Bitespeed we are entering the B2C market and connecting with our customers through amazing tools that it provides. We recommend services of bitespeed as a starter kit for brands entering the B2C space.

Aéromé
India
4 months using the app