Reviews (407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.
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We have worked with other Whatsapps or Marketing Solution but BiteSpeed is a Game Changer and they Put lot of Efforts to Setup your Account timely and Suggest you Best Ideas for Better ROI and Customer Journeys. Also the AI Voice retention is Amazing and with Bite Speed team we have collectively done Amazing work.
You can go for Trail Period and see if things works for you.
Thanks Aayush the most for Post Sales Setup and Kushi for Offers on Platform Fee !!!
Aayush Verma you are Champ, Keep Rocking!!!
PS: The Platform Fee is on higher Side and Certainly needs attention to on board more Brands
I’ve been using BiteSpeed for my Shopify store and it’s been an amazing experience. The WhatsApp, email automation and customer journey flows have helped us improve communication and recover more abandoned carts. Super easy to use, great support, and definitely worth it for any growing e-commerce brand.
We’ve had an excellent experience with Bitespeed — the platform is intuitive, powerful, and makes customer communication effortless. What truly stands out is the team, especially Aaryaman. He’s been proactive, knowledgeable, and incredibly supportive, and ensures everything runs smoothly. His deep understanding of the platform and hands-on approach made it feel like he’s part of our own team.
Highly recommend Bitespeed to any brand looking to elevate their customer experience and automation setup.
We’ve had a great experience working with Bitespeed. Their platform is intuitive and easy to integrate, making it simple to manage customer interactions and boost engagement. The automation tools and WhatsApp marketing features have significantly improved our communication flow and helped increase conversions.
The support team is also highly responsive and proactive—they ensure any issues are resolved quickly and guide you through setup and optimization. Overall, Bitespeed has been a reliable partner for enhancing our marketing and customer experience.
Highly recommended for businesses looking to streamline their WhatsApp marketing and customer engagement strategies.
The support team is great and the help during setup from them in exceptional. A special mention to Anees for all the help so far we have been seeing a boost in sales directly from whatsapp and it is nice to know it works.
Landau
BiteSpeed is an excellent platform for WhatsApp marketing. The app works seamlessly, delivers great ROI, and the support team is always helpful and responsive. It just does its job really well!
TL;DR: Use any other tool that doesn't require manual intervention and has open documentation.
UPDATE: From timely communication to radio silence and constant follow-ups. The team has turned into an absolute nightmare. Empty promises of providing documentation, to timely resolutions, no resolution of open issues, no userfriendly documentation/support to allow clients to DIY our own automations and flows. Bitespeed has turned into a bad decision almost immediately after the below review was left. 5 stars turned to 2 star.
The team has been an absolute delight to work with. From helping setup the account, to finding ways to work with our custom applications and requirements to get the best out of the platform.
Support is personal and professional with the Ayush, Manav, Aditya Ashutosh and the rest of the team finding ways to mitigate any breaks with the custom requirements and proactively suggesting fixes and automation scenarios that go beyond the standard platform support expectation.
If you're evaluating multiple platforms, start with them and you'll likely end with them as well.
A great tool for connecting with consumers through various types of channels/platforms. Automated Journeys which need no intervention and works very smoothly.
I was assisted by Mohit and Kaushambhi, and they have been incredible in introducing the platform every step of the way. I truly appreciate how easy and intuitive Bitespeed is to use — it makes managing campaigns effortless. What really sets Bitespeed apart are its well-thought-out customer segments, which make targeting and personalization so much more effective.
Kaushambhi was helpful in suggesting the best market practice which helped us a lot!!
Overall, a great experience with both the team and the platform!
It's been a very positive experience working with Bitespeed. Account set up was easy and support is second to none. We've seen some very good results and I'm very pleased so far. If you're looking to try WhatsApp marketing I recommend them.