B: WhatsApp, Voice, SMS & Chat

Beware of these thieves!
I had an absolutely terrible experience with BiteSpeed. They automatically debited money from my bank account without proper authorization, and when I reached out to them, they gave me nothing but false promises. They completely avoid taking responsibility for anything they claim they offer.

Their "AI" services? Non-existent. I was sold on the idea of cutting-edge technology, but there was nothing delivered at all. I asked for a refund and, after months of follow-ups, they gave me a partial refund—hardly what I was promised. The whole process was frustrating, time-consuming, and they seem to have no interest in supporting their customers once they've signed you up.

No one responds after the onboarding phase, and it's clear they just want your money. Save yourself the hassle and avoid these scammers at all costs!

Our onboarding experience with Bitespeed was genuinely smooth from start to finish. The platform is easy to navigate and brings customer communication and follow-ups together in a way that actually feels organized instead of overwhelming.

The support during setup really stood out — things were explained clearly, questions were answered quickly, and we always felt guided rather than left to figure it out ourselves. Overall, a great experience and a tool that makes staying connected with customers much more manageable day to day.

I was initially sceptical, but BiteSpeed kept offering to help without any pressure. After frustrations with other tools,
I gave BiteSpeed a chance. Their team’s WhatsApp collaboration and support stood out. In just a few weeks, we saw a positive return, far better than with other tools we tried.
We’ve now upgraded, thanks to Sharmi and the team. If you want to get more from your Shopify store, I’d definitely recommend BiteSpeed.

We stopped using Bitespeed within just 15 days due to terrible service and complete lack of communication.

We opted for a higher-tier plan that included a dedicated account manager, but despite multiple follow-ups over more than 10 days, no account manager was ever assigned. This was clearly communicated to their team, and even our POC was aware of the issue.

After informing them multiple times that we had stopped using the product, we are still receiving invoices every month. On top of that, different people from their team keep calling, and every time we have to explain the same story again—yet no action is taken.

There is no ownership, no coordination between teams, and no respect for customers’ time or money. This has been one of the worst SaaS experiences we’ve had.

Would strongly advise businesses to think twice before opting for Bitespeed, especially their higher plans.

Bitespeed has been a great addition to our marketing stack. The platform is extremely easy to use, with a clean and intuitive interface, exactly what you need when things are moving fast.

We were especially impressed by their newly introduced AI calling feature. As early adopters, we’ve already seen strong conversion results.

Further Support/ Onboarding team deserves a special mention, quick, responsive, and genuinely invested in helping you set things up the right way. A special shoutout to Kaushambhi, who has been an incredible onboarding manager and made the entire process seamless.

Overall, we’re very happy with Bitespeed and would highly recommend it to fast-growing brands.

We have been using Bitespeed for a while now, and our experience has been consistently excellent. Their broadcasts and automated journeys help us re-engage customers effectively and have contributed to strong revenue growth for our brand.

A special appreciation to Eshanshi, who has been extremely supportive throughout — from creating the right flows to optimizing our campaigns. Her guidance has made the entire process smooth and result-driven.

If you’re looking for a platform that truly helps in reactivation and customer engagement, Bitespeed is definitely worth choosing.

The best application so far for WhatsApp marketing and AI calling. Been with them since a month only and it's been a delight working with them specially with our Account manager Ms. Eshanshi Tyagi for her support throughout from onboarding to revenue generation, without a doubt the best provider in the industry.

Bitespeed has been a wonderful addition to our store. The dashboard is clean, easy to understand, and makes daily tasks simple.
The team is quick, responsive, and genuinely supportive. Managing our WhatsApp and email marketing has become smooth and hassle-free with their tools.

Highly recommend Bitespeed to any brand looking to elevate their customer communication on WhatsApp — it truly makes staying connected easier and more impactful.

Our experience with BiteSpeed has been very good. The platform has genuinely helped with remarketing and scaling, while being extremely easy and loaded with useful templates to use. Special thanks to Ojasva Mahala for always being responsive and supportive whenever needed. Among the many remarketing platforms available, BiteSpeed certainly stands out.

My onboarding experience with BiteSpeed has been exceptional. The platform is intuitive, well-structured, and clearly built with a deep understanding of what brands actually need. A huge shoutout to Rohan, my POC, who made the entire process seamless. His clarity, responsiveness, and ability to break things down made the onboarding not just smooth but genuinely enjoyable. It’s rare to come across someone who combines product expertise with such a high level of ownership.
Looking forward to scaling even more with BiteSpeed!