Reviews (406)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high-impact WhatsApp marketing and retention tool that reliably drives revenue, often becoming their most profitable channel. They use it for broadcasts, targeted campaigns, and automated flows like abandoned cart, COD nudges, and order updates. Reviews highlight strong AI voice and journey automation, smooth Shopify integrations, intuitive setup, and responsive, strategic support. Many call it a game-changer and highly recommend it.
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BiteSpeed consistently delivers a 10X+ ROI through their WhatsApp and SMS journeys. Their broadcasts and abandoned cart recovery messages drive exceptional returns, while order update messages have helped us automate order tracking for our customers. It has become a key channel for both driving revenue and improving post-purchase experience, at scale.
very disappointing 1st impression, I do not understand how they are so recommended when their own customer service in so poor.
Great Customer support and proactively helping in increasing RoI.
Great way to connect with customers.
Highly satisfied with the services provided by Bitspeed.
Excellent support in scaling the brand .
The product is good, helps with various features, the pricing can be a bit affordable , rest team is supportive and quick to resolve things
I have been using Bitespeed since November and they have helped me alot. The communication has always been fantastic and they have always guided me the right way. My ROAS is good and massively improved since switching.
The onboarding was helpful and they set up all my flows, importing them from my original platform.
They get back to me quickly and are always there to help when needed.
ABSOLUTE SCAM - KEEP AWAY. Whatever you do do not go with these. They will sign you up and then try to charge you more saying they need more money from you. I am a tiny shop. Also they hijack your Whatsapp number and ignore any messages to get the number off their system. BE WARNED ABSOLUTE SCAMMERS. I am reporting to Shopify to remove them.
We had a really great experience with Bitespeed, especially during the onboarding. Everything was smooth and easy to set up. Big thanks to Manav and Kaushambhi for being super helpful throughout they were always available and made the whole process hassle-free.
The most surprising part was the AI voice calling, we got 12+ ROI and 11.11% conversion, which we honestly didn’t expect. We’ve tried a lot of different tools before, but never seen this kind of performance. The voice sounds very real, and it actually works. Definitely something we’ll keep using and recommending to other brands.
