Reviews (381)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.

February 18, 2025

Cody was incredibly fast, efficient, and knowledgeable. I had been struggling with migration for what felt like forever, and Cody made the process so much easier. My only regret is not reaching out sooner!

Original Hemp
United States
5 months using the app
February 12, 2025

Great experience so far! Daniel was great in helping me resolve a few subscription issues!

Mr. Papou's
United States
4 months using the app
February 6, 2025

I was having a pricing issue with the bulk update feature on the app. I reached out to Bhumi and they quickly resolved the issue for me with simple, easy instructions. I always appreciate good customer service. Thanks Bhumi!

Bricker Labs
United States
10 months using the app
January 31, 2025

Thank you for being so responsive, Daniel!

Rock Paper Shears
United States
10 months using the app
January 17, 2025

Chintak Pandya provided me quick and very accurate solutions to the issue I was having and was super patient and stayed with me while I had to pause talking to him and help a customer!

Blume Haus Fine Flowers
United States
8 months using the app
Bold replied January 20, 2025

We're glad Chintak was able to help you out. Thanks for the review!

January 16, 2025

Chintak has been very helpful, prompt and willing to assist in my needs!

My Brother's Cup
United States
3 months using the app
Bold replied January 20, 2025

Thanks for the review! Don't hesitate to reach out if theres anything else we can help with.

January 13, 2025

Seamless with Shopify. BOLD continues to have excellent service people too

Coffeecology
Canada
3 months using the app
Bold replied January 20, 2025

We appreciate your kind words. Thank you for taking the time to leave a review.

January 10, 2025

Chaysen was awesome to work with! He met my expectations and beyond! If the whole team has a servant heart like him, Bold will surely excel with their company. Thank you for such a seamless experience and your willingness to help me migrate everything over and offer more services.

Thank you.

LB's HOME GOODS
United States
1 day using the app
Bold replied January 20, 2025

Happy to hear your migration went well! Thank you.

December 23, 2024

Excellent support from Irfan today, thank you so much!

Hay Box
United Kingdom
About 1 year using the app
December 3, 2024

The app is very easy to navigate. If you ever run into any issues, their support team has always done a great job. I've worked a lot with Chintak and he's always resolved any issue quickly. Great app and great support!

Tremor Miracle
United States
7 months using the app