Reviews (381)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.

May 20, 2025

The onboarding process at BOLD has been seamless so far. Chintak has been able to help us with all of our customization requests.

Health Hut
Canada
3 months using the app
Bold replied May 23, 2025

Glad Chintak has been able to help out! Cheers!

April 30, 2025

Great app. Customer service is top notch! Navdeep was one who fixed an issue in literally 5 minutes by adding some code. Excellent customers service to go along with excellent app.

Bodo's Yum Yums
United States
8 months using the app
April 7, 2025

Easy way to improve monthly sales - offer a subscription option! Their support staff was very helpful in implementing this into our store. Highly recommend.

NuVision Health Center
United States
About 1 year using the app
April 3, 2025

Bold App has limitiations that cause difficulties with our International Customers, but your Chat Representative, Daniel P., was very helpful in handling an issue with an international customer.

Jesse's Teahouse
United States
Over 2 years using the app
April 2, 2025

Less features that previous app and more expensive

MultipleSupplements.com
New Zealand
About 1 year using the app
April 2, 2025

Chintak provides the most outstanding and quick customer service! I really appreciated the great help received!

Merrifield Coffee Roasters
United States
6 months using the app
Edited October 5, 2026

Bold has been a solid part of our ecomm stack. Appreciate the solid support, especially from Daniel, Chintak and Bhumi.

The Scented Market
Canada
Almost 2 years using the app
March 10, 2025

They had great customer service! Bhumi helped me fix my problem very quickly and exactly how I wanted it

The Compost Cooperative
United States
Over 3 years using the app
February 27, 2025

Evan and Irfan and the Bold Team is AMAZING. They were with me every step of the way. Thank you!

FireCreek Snacks
United States
3 months using the app
February 25, 2025

The team is always helpful when I need assistance. Daniel even followed up after our chat was done. Much appreciated!

Teaspressa
United States
4 months using the app