Reviews (381)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.

November 20, 2024

very helpful with screenshots to guide me.

Boomers Protein
Australia
3 months using the app
Bold replied November 27, 2024

Thanks for taking the time to leave a review!

November 12, 2024

Daniel helped me navigate learning bold and some glitches customers were having! He was great!

Niangua Coffee
United States
22 days using the app
Bold replied November 27, 2024

We're glad to hear you had a great experience with our support team! Thanks for leaving a review.

November 7, 2024

10 STARS for CHINTAK. They did not give up until a solution was found. Friendly, thorough and persistent. Thank you, Chintak!

SURFACE DEEP
United States
9 months using the app
Bold replied November 27, 2024

Thank you for the kind words about Chintak! We're happy to help.

October 29, 2024

Bold's Migration Team was a big help in getting us up to speed in our latest update. Brysen and Cody worked with our team to ensure we had everything working as intended for our subscription products without interruptions to our existing customers.

Lifetones
United States
15 days using the app
Bold replied November 27, 2024

We're thrilled to hear you had a positive experience for your subscription migration. Thanks for the kind words.

October 28, 2024

The migration process was very simple. The team stayed in communication and answered all of my questions. Appreciate the support and would recommend bold to other organizations.

Thrasher Group
United States
About 1 month using the app
Bold replied November 27, 2024

Thanks for the review! Comments like these keep us going.

October 22, 2024

The customer support team have made the Migration extremely easy for us. A big thank you to Krupa, Chase, Daniel P and Chaysen.

QTforyou
New Zealand
Almost 3 years using the app
October 15, 2024

Just got migrated with bold subscription, Chintak was absolutely awesome, so helpful, knew what he was doing going extra mile and all.
Chintak is the reason you got a 5-star rating from me.

Healthkicks
New Zealand
About 2 months using the app
Edited December 2, 2024

We had an issue with the Liquid code that meant that we couldn't make full use of the application's functionality. Taylor made an amendment to the code remotely and got us up and running within an hour. Very happy!

Sidewalk Coffee Company
United Kingdom
3 months using the app
October 15, 2024

We mucked around for months trying to figure out what to do and when to start our migration form Subs V1 to Subscriptions to Shopify Checkout.
Cheyson and Cody and his team jumped in and sorted everything out with simple easy steps and it took no time.
This took all the pain away and in the end was a very simple process.
Thanks to you both and your teams, we certainly appreciate your assistance.

CASA Online store
Australia
3 months using the app
October 7, 2024

Just went through the migration process from v1 to BOLD Shopify Checkout and it was a very smooth process that was significantly helped by the amazing customer service provided by Daniel and Chaysen.

BirdTricks
United States
About 1 month using the app