Reviews (381)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.
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would like to see a pickup feature for customers to choose from or switch out between delivery and pickup.
Thank you for your review and suggestion! We'll be sure to keep this in mind for future development!
I used to love Bold, I have been a customer since 2016. But both Apps and the Customer service has declined and is horrible! I had to uninstall all Bold apps to include this one.
We're truly sorry to hear about your disappointment, especially from a long-time customer like yourself. We genuinely value your loyalty and feedback. We're committed to providing excellent service and would love the opportunity to make this right. Unfortunately, since the app has been uninstalled, we're unable to assist directly at this time. Nonetheless, we're continuously striving to improve, and your feedback will certainly be taken into account as we work towards enhancing our products and services.
Customer service via chat was very helpful. Irfan understood the problem I had and fixed it immediately. Also sent an aritcle on how it was fixed in case I have the problem again in the future.
I'm glad that Irfan was able to help! Thanks for choosing Bold!
Great customer service! Had a technical issue on Bold and Chandan and the online chat team have been very helpful and helped us resolve the issue in no time. Thank you.
Thanks so much for your kind review! We are thrilled to hear that Chandan was able to help you so efficiently!
Krupa was very kind and quick to provide answers to my multiple questions.
Thanks for your review and lovely words for Krupa, we'll be sure to pass along your feedback!
Bold works good for us. Still getting used to everything after migration from Bold V1, but overall it works fine.
Thanks for writing in with your feedback! We are sorry to hear that things fell short of your expectations. Our team has reached out to provide assistance and clarify Shopify's requirement to move to an app that supports the Shopify checkout. We hope to get you back on track as quickly as possible!
We wanted to add the "manage subscription" link to our customers account page.
Daniel was very helpful and patient.
Thank you for everything.
Raul @ HAY!
We are so glad to hear you are finding new and useful features with Bold Subscriptions. Words like your motivate us to continually improve and develop more features for our customers! Thanks for choosing Bold!
Easy to work with and performs as advertised. Also they have humans on the back end to assist as needed.
Thanks for taking the time to write in! We're always happy to assist our merchants whenever needed. We'll be sure to pass along your kind review to the team!
Fantastic customer service! Transition from v1 to v2 was seamless, and now backend is much more user friendly.
We are so happy to hear you had a seamless experience and are enjoying the new version. Our migrations team will be thrilled to read your feedback! Thanks so much for your support and thanks for choosing Bold!
The back-end management for subscriptions is wonderful. Anytime there are issues the BOLD team is quick to respond and resolve.
We are so glad to hear you are so happy with Bold Subscriptions! Our team is always happy to help you grow your subscription business. Thanks so much for your kind review!
