Reviews (381)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.

January 12, 2024

Wonderful and helpful customer service!!! Love this app and recommend it to other small businesses constantly!

GumiPoni
United States
10 months using the app
Bold replied January 15, 2024

We are so happy to hear you are loving Bold Subscriptions. Thanks so much for taking the time to write in about your experience - our support team will love it too! Thanks for choosing Bold!

January 11, 2024

We love this app. It's been easy to use and drives repeat business.

Evridge Farms
United States
Over 2 years using the app
January 11, 2024

Daniel was an excellent representative for your compay. He was extremely knowledgeable, patient and personable

phenomenalwater
United States
9 months using the app
Bold replied January 15, 2024

Thank you so much for your review and kind words to our specialist, Daniel! We'll be sure to pass them along. Thanks for choosing Bold!

January 9, 2024

Best subscription app I have found! Super easy to install and any slight user errors on my part the Krupa from their customer service team was able to help me asap!

Mountains & Mermaids
United States
22 days using the app
Bold replied January 15, 2024

Thanks so much for your wonderful review! We are so glad you are finding the app easy to use and that Krupa was able to help you so efficiently! Thanks for choosing Bold!

Edited January 15, 2024

Super customer support, really enjoy the app for our subscribers. Still in the process of migrating legacy subscribers from our old platform, but so far the Bold app and the support we've experienced has been great.

Shout out to Krupa!

VAHNA
United States
6 months using the app
December 28, 2023

We worked with Krupa from their Support Team and he was efficient and resolved our concern quickly. Highly recommend!

Tower Roasting Co
United States
About 3 years using the app
Bold replied January 2, 2024

Thanks for the great review! We are glad to hear that Krupa was able to resolve your concerns in a quick turnaround. Thanks for choosing Bold!

November 15, 2023

Staff was super helpful when I had an issue. Thanks Krupa!

Case Elegance
United States
Almost 3 years using the app
Bold replied November 17, 2023

We are so glad you had such helpful assistance from Krupa. We are always here for you! Thanks for your kind review and thanks for choosing Bold!

November 3, 2023

The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!

Elderberry Queen
United States
About 2 months using the app
Bold replied November 8, 2023

We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!

November 1, 2023

I switched to Bold from Recharge because I was having so many issues and their customer service is like non-existent, they are very bad at it. But I'm happy that at Bold, customer service team is great, they are always fast to help and resolve our issues, shout out to Kupra for always being fast to help. I'm happy I decided to switch.

The Fabulous Planner
United States
4 months using the app
Bold replied November 8, 2023

Thank you so much for taking the time to write in about your experience! We are just thrilled to hear about your positive experience with our support team and Bold Subscriptions. We are so glad you switched to Bold as well!

October 24, 2023

Bold has helped us add subscription functionality to our site and are super helpful in any support issue that we have - from installation to customer issues. Recently, Chandan helped us navigate a customer support issue where the customers' profile was missing a bit of info that was preventing us from swapping their product. They helped us solve the problem quickly! Thanks Chandan!

Rhino Coffee
United States
Over 1 year using the app
Bold replied November 8, 2023

We are so glad to hear that you are enjoying our app and Chandan was able to provide you with such quick and helpful support. Our specialists are always happy to help! Thanks so much for your kind review!