Reviews (381)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.

September 13, 2023

Krupa provided speedy and thorough customer service when I had an issue caused by some website changes I made! Very pleased with this interaction.

Happy Birdwatcher
United States
Over 2 years using the app
Bold replied September 19, 2023

We are so glad to read of your wonderful support experience! Your review really makes our day. We will be sure to pass along your kind words to our specialist, Krupa. Thanks for choosing Bold!

Edited March 12, 2024

Works well for our company. Would recommend

Beck & Bulow
United States
12 months using the app
Bold replied April 5, 2023

Thank you so much for the review and recommendation. We are thrilled to hear that our support team has been able to help you so efficiently! We are working hard to improve and develop new features everyday, so needless to say, reviews like yours make our day! Thanks for your continued support!

September 30, 2021

Great customer service support! Any issues they are happy to help us solve it with timely responses

Offshoot Coffee
Australia
4 months using the app
Bold replied October 4, 2021

It makes us so happy to hear that we were able to you solve your issues. Thank you for the review!

December 4, 2020

Simran did a great job for us! Thanks again!
Simran a fait un travail exceptionel ! Merci encore !!!

Wilder & Davis
Canada
4 days using the app
Bold replied December 8, 2020

Thank you for your review! We are so happy that Simran was there to assist you, everything looks fantastic. Don't forget, if you need us we are there to help!

August 14, 2021

Super helpful when I had questions. They answered all my questions. Great app. No issues what so ever!

Tony Thomas Art
United States
3 months using the app
Bold replied August 16, 2021

Appreciate the kind words. Glad to hear that our team was able to help. Thanks for choosing Bold!

September 11, 2021

Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks

Mr.Coffee
Hong Kong SAR
1 day using the app
Bold replied September 14, 2021

Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!

March 2, 2021

Jericho helped me out very quickly with my issue. Great support and easy to use product. Thanks Jericho!

Eva's Wild
United States
3 months using the app
Bold replied March 2, 2021

Thank you for your review. We are so pleased that your issue was resolved quickly and that Jericho was there to help. Thank you for choosing Bold!

January 11, 2021

Customer service was excellent. Gagandeep helped us really fast with our automatic installation process.

Cuela
United States
24 minutes using the app
Bold replied January 12, 2021

Thank you for your review. We are so pleased that Gagandeep was there to help you with your installation! If you ever need us we will be there to help.

October 13, 2021

Very happy with Bold Subscriptions. The team are so friendly and always available to lend a helping hand.

Luscombe
United Kingdom
2 months using the app
Bold replied October 13, 2021

Thank you kindly for your review. We are always happy help in anyway way we can!

January 17, 2022

Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.

EViews NonProd
United States
26 days using the app
Bold replied January 18, 2022

We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!