Reviews (381)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑round solution for subscription businesses, from simple “subscribe and save” to clubs and wholesale. It’s praised as easy to set up, reliable long term, and flexible for many niches. Key features include customer self‑service, bulk price updates, and subscription group management. Many highlight fast, knowledgeable support for onboarding, migrations, customizations, and theme integrations, especially for small to medium businesses.

March 4, 2022

The support on this app is outstanding! Shoutout to Kelsey for helping with my urgent, last minute client request.

Wildly Rooted
United States
About 1 year using the app
Bold replied March 7, 2022

Appreciate the kind words. The team is always happy to assist. We will be sure to pass along the kudos to Kelsey! Thank you for choosing Bold.

Edited January 21, 2021

great app, very simple to use
The support team very helpful and sorted my issue quickly will be signing up for sure.

Broadway Coffee Roasters
United Kingdom
24 days using the app
Bold replied February 2, 2021

Thank you so much for the review! Happy to hear that our team was able to provide quick and helpful support.

July 22, 2021

Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!

Bizi: Vitamin Honey
United States
6 days using the app
March 8, 2023

Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.

Barnacle Foods
United States
Over 2 years using the app
Bold replied March 9, 2023

Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!

February 3, 2021

**Jericho** did an amazing job helping me! He got my widget working when I could not get working. Really great support

Hygieia Skin Care
United States
About 1 hour using the app
Bold replied February 4, 2021

Thank you for your review! We are happy to hear that Jericho helped you get your app working. We are always there to support you when you need!

January 17, 2022

Subscription service works great. Vineet was very helpful with setting up my subscription option for various products.

mademensgrooming.com
United States
4 days using the app
Bold replied January 18, 2022

Thank you kindly for leaving a review. We are so happy to hear Vineet was able to help you get set up quickly. That is the kind of support we strive to provide! We wish you every success!

March 19, 2021

An easy and straight forward app. I'm loving the customer service! Super quick response time on their live chat support.

The Right Roast
United Kingdom
9 days using the app
Bold replied March 19, 2021

Thank you for your review. We are so happy that our support team was there when you needed. We are looking forward to seeing your subscriptions grow!

February 9, 2021

Customer service was quick and great! Thank you Simran! I got my questions answered and feel more confident moving forward.

Skinbuzz
United States
37 minutes using the app
Bold replied February 9, 2021

Thank you for your review. We as so thrilled that Simran was there to answer your question. We are always there for you when you need us!! :)

December 7, 2020

I used this app to help me set up subscription options on my website. The tech team helped me out within 24 hours of reaching out.

Nyah Beauty
United States
14 days using the app
Bold replied December 8, 2020

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using Bold!

June 20, 2023

After updating our software we had a few issues pop up, as expected. Thanks Chintak for quickly responding to my support request!

Carrboro Coffee Roasters
United States
About 2 months using the app
Bold replied June 21, 2023

Thank you for your kind review. We are glad to hear you received such excellent support from Chintak. We are always here to help! Thanks for choosing Bold!