BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

March 12, 2026

Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.

Griffin Archery
United States
Over 4 years using the app
BTA Commerce, INC. replied March 18, 2026

Thank you for the kind words! We're so glad our team could help, we're always here when you need us. 😊

March 10, 2026

Been using for 3 or 4 years - decent app. Customer service is always extremely responsive.

Shop Angelina
United States
About 3 years using the app
BTA Commerce, INC. replied March 11, 2026

Thanks so much for sticking with us and for the kind words about our support team. We'd love to earn that 5th star, if there's anything we can do better, don't hesitate to let us know!

February 27, 2026

Five stars for BTA. I’m very satisfied with the tool and the service provided. A huge thank you to Rana Waleed, who assisted me with the setup with incredible patience and kindness. It’s a pleasure to work with professionals who are so willing to help. Thanks for everything!

twobrothersmiami
United States
15 days using the app
BTA Commerce, INC. replied March 2, 2026

Thank you so much for the 5 stars! We’re thrilled you’re happy with BTA.

April 30, 2026

Rana anwsered all my question and fix my calendar in less then an hour!

AVENTURE RIVE-NORD
Canada
Over 5 years using the app
BTA Commerce, INC. replied May 1, 2026

Thank you! We're so glad Rana could help quickly. We'll pass along your kind words to him! 😊

February 11, 2026

i dealt with sisco.c and they were very helpful with quick speedily replies, would highly recommend

Eileen's Edits
United Kingdom
About 1 month using the app
January 13, 2026

The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!

The Global Local
United States
5 months using the app
BTA Commerce, INC. replied January 28, 2026

Thanks for the feedback! We’re glad our team could help and support you whenever needed.

December 8, 2025

Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!

St Albans Museums
United Kingdom
Over 5 years using the app
BTA Commerce, INC. replied January 28, 2026

Thanks so much for the great feedback! We’re glad you’re enjoying BookThatApp, and we’re always here if you need anything.

November 13, 2025

This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it.
Thank you!

Hillbilly Nutrition
United States
About 3 years using the app
BTA Commerce, INC. replied November 14, 2025

Glad to hear everything is set up just right! We’re always happy to help make things easy

November 11, 2025

Rana was amazing! The customer services is always top tier.

GMS Paris
France
28 days using the app
November 4, 2025

The customer support team was incredibly helpful and guided me through every step. I had an issue with setting up timeslots in the app, and they helped me resolve it quickly and efficiently. Everything is now working perfectly. Highly recommend their service!

El Estudio 305
United States
About 10 hours using the app