BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

April 22, 2025

Joao was an incredible help to us when we experienced an issue with our website usability. He was clear, concise, and timely, successfully helping us solve our issue.

Golf Vault
Canada
Over 4 years using the app
April 15, 2025

Fantastic support with those guys, they reply to any issues within SECONDS. Keep it up!

SLB Norway Welfare & Sports Club
Norway
About 11 years using the app
March 20, 2025

Awesome app! Even when I come across some hiccups in connecting calendars, my own doing, the customer service team is quick to help and resolve any issues. Especially Rob B, he was so helpful and quick to help our company's needs. Thank you!

Zoe Lev Jewelry
United States
Almost 2 years using the app
BTA Commerce, INC. replied August 26, 2025

Thank you for your feedback! We’re glad the app is working well for you and that Rob was able to assist quickly.

January 28, 2025

Technical help setting up was great. Thanks *****

Southpaw
United Kingdom
About 2 hours using the app
December 24, 2024

I contact support and help me install the widgets within minutes. They have great customer services and a great system

Payless Janitorial
United States
About 2 years using the app
December 3, 2024

Incredible support! Always helpful and patient and make sure it get's done right. Don't ever feel like you can't reach out to them! They're great!

Locked and Loaded Training Center
United States
About 1 year using the app
November 20, 2024

BTA support is great! I had an issue and DeAngelo fixed it within minutes of me initiating the chat!

All Fired Up Winter Park
United States
Over 3 years using the app
November 15, 2024

The app works really well for us and suits our needs. Support is fantastic, just had an issue, got into a chat and the problem was solved inside of 10 minutes. Would totally recommend this app.

Pro Dive Central Coast
Australia
Over 1 year using the app
November 12, 2024

We are very happy with BTA for our party bookings at our paint-your-own pottery studios! Plus, the support is great! Sisco specifically has been super helpful as we tweak the functionally of BTA as we grow!

Clay Casa
United States
Over 3 years using the app
November 6, 2024

Amazing service and support is excellent! Any query is addressed so effeciently!

High-End Hire
Ireland
Over 4 years using the app