BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

August 21, 2024

Pretty easy to set up. Theres a couple minor things but we are able to rent our gear without any issue and set it all up within a few hours.

Seaside Surf Shop
United States
About 2 months using the app
BTA Commerce, INC. replied September 10, 2024

Thanks for your awesome feedback!

August 21, 2024

Fantastic customer service. As soon as you message with the targetted issue, they will work on that, get the main issue and solve it for you or reply with the solution. I have gotten in touch with their customer service and Sisco is always on it. Thank you lots mr.

Rapid Eye Darkrooms
United Kingdom
Almost 3 years using the app
BTA Commerce, INC. replied September 10, 2024

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and providing quick helpful support when needed.

August 16, 2024

Customer support is brilliant. Really supportive team helping to get the best from the app.

Nail Order
United Kingdom
2 months using the app
BTA Commerce, INC. replied August 19, 2024

Thank you! We are always happy to hear that our service is appreciated! Your review means a lot to us. Thank you for taking the time to share it! 😊

August 2, 2024

D'Angelo solved my problem right away!
Been using this app for almost 3 years and I love it!

CandlelitATL
United States
Over 2 years using the app
BTA Commerce, INC. replied August 19, 2024

Thank you for your kind and amazing review! We are happy to know that you appreciate our app and our services!

July 30, 2024

This app is perfect for my needs & support is so quick via their chat section. They're super helpful. :)

My Keeper
New Zealand
Over 3 years using the app
BTA Commerce, INC. replied August 19, 2024

We are happy to hear! We do enjoy doing what we do best 😊

July 29, 2024

Customer service agent De Angelo was very helpful with helping me to resolve my issue. Thank you for a great experience and amazing customer service!

M.I.Y Candle Co.
United States
4 months using the app
BTA Commerce, INC. replied August 19, 2024

You are welcome! And thank you for a splendid review! This means a lot to us 😊

July 23, 2024

BTA Help ticket agents never fail to assist me! It's so great to have fast communication when I need it most - it also makes my job easier. Highly recommend.

The Crafty Kit
United States
Almost 3 years using the app
BTA Commerce, INC. replied July 25, 2024

It means a lot to us that you took the time to write us this review. Thank you for the recommendation and for your awesome 5-star review! ⭐⭐⭐⭐⭐

July 22, 2024

Great app, great support!

D'Angelo has help me twice and does so with a smile!

Dive Team - Cape Town
South Africa
13 days using the app
BTA Commerce, INC. replied July 25, 2024

We are happy to hear! On behalf of D'Angelo, you are welcome! And thank you for your amazing review 🙂!

July 17, 2024

I have been using BTA for years. It works well and their support team is quick, responsive and has always resolved any issues, which there have been few of.

Vacation House Linen & Towel Rentals
United States
About 6 years using the app
BTA Commerce, INC. replied July 25, 2024

We aim to have a TAT between 2 and 24 hours. This is to provide our customers a fast response and solution.

We are happy to hear that you enjoy our app and our services. Thank you for your review!

July 16, 2024

Outstanding service, we run our business via BTA and they always assist our requirements. Very responsive on chat also.

Happy customer.

Minnie May Closet
United Kingdom
Over 3 years using the app
BTA Commerce, INC. replied July 25, 2024

We are happy to hear that! Thank you for leaving us an amazing review!