BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

July 10, 2024

Great product and customer support has been amazing. D'Angelo patiently took me through the installation process and answered all of my questions. Highly recommend.

Just Ballet
United Kingdom
Almost 8 years using the app
BTA Commerce, INC. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for showing us the support! Your review means a lot to us. Thank you!

Edited August 6, 2024

Works great and the team are always quick to help us with anything we need.
Any time we need help, the support team are always on hand and help us with any problems straight away.

Stewart Brewing
United Kingdom
Almost 3 years using the app
BTA Commerce, INC. replied July 15, 2024

⭐⭐⭐⭐⭐

Thank you for reminding us that we are doing the right things 😊! Thank you for your awesome review!

June 28, 2024

The Book that App Team are always so prompt with responding & resolving my question! Really easy platform to use, I've never had any issues at all - highly recommend

Only Designer Hire
Australia
Over 2 years using the app
BTA Commerce, INC. replied July 15, 2024

Thank you for your review! You are awesome!

🎉🎉🎉🎉🎉

June 24, 2024

BTA support folks have been very responsive and helpful! It's nice to have real people responding knowledgeably about their product!

Collision Advice
United States
Over 3 years using the app
BTA Commerce, INC. replied June 25, 2024

We are grateful for your review! We look forward to providing you continuous support and to share the good news when we have amazing feature releases!

June 24, 2024

I am very happy with using BTA to schedule classes. They are also very prompt and helpful to answer any questions. D'Angelo's help and Customer Service are over the top! Definitely a 5 star!

Chestnut Ridge Sewing
United States
7 months using the app
BTA Commerce, INC. replied June 25, 2024

The true reward from our efforts is to leave our customers with a solution or a plan, and a smile on their faces after an interaction. Your review reassures us that we are on the right path. Thank you for your awesome review! We appreciate you 🥳!

⭐⭐⭐⭐⭐

June 20, 2024

I tested a lot of booking apps and this one its one of the best! Additionally their support team is very friendly and helpful.

Breasy
United Arab Emirates
22 days using the app
BTA Commerce, INC. replied June 25, 2024

Thank you for your kind words and your amazing review! You're awesome!

June 7, 2024

This app is great! Seriously, their customer service is top-notch—super quick responses and genuinely helpful.

Yokkao Thailand Store
Thailand
6 months using the app
BTA Commerce, INC. replied June 26, 2024

Thank you for your awesome review! You rock 🎸!

May 30, 2024

We use BTA to schedule classes for our yarn shop. It's very easy to use, but if we ever have questions, their support is second to none! Highly recommend!

Hill Country Weavers
United States
About 8 years using the app
BTA Commerce, INC. replied June 25, 2024

Thank you for your lovely review! It’s wonderful to hear that you had such a positive shopping experience with us. We truly appreciate your support and look forward to serving you again.

May 28, 2024

BTA truly has the best customer service. They are so quick and communicative anytime I need something shifted internally.

Brooklyn Craft Company
United States
Almost 8 years using the app
BTA Commerce, INC. replied May 29, 2024

🌟🌟🌟🌟🌟

We are glad to hear that you are happy with our app! Thank you for your awesome review!

May 7, 2024

Great customer service. Helped thru an issue quickly and efficiently. Thx D'Angelo!

The Yard
United States
Over 3 years using the app
BTA Commerce, INC. replied May 9, 2024

⭐⭐⭐⭐⭐
We are glad to hear that you are happy with our support! Thank you for your awesome review too!