BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

November 4, 2024

The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.

SymbiOp Garden Shop
United States
Over 2 years using the app
October 24, 2024

Support team has been great! Have been helping finding solutions that work with our needs. Great app.

Norvajärven koirametsä
Finland
Over 1 year using the app
October 9, 2024

Tech support an absolute dream to deal with, got me set up and understood exactly what i needed within minutes

Woodrow Studios
United Kingdom
About 3 hours using the app
September 25, 2024

Easy to use, plus support is helpful and quick to respond!

Halcyon Games
United States
Over 1 year using the app
BTA Commerce, INC. replied October 1, 2024

Thank you for your awesome review! We really appreciate you leaving this review for us 😊!

September 18, 2024

Amazing app, does just what we need it to do! We have over 100 people book tours a week with this app.

Wellington Chocolate Factory
New Zealand
Over 5 years using the app
BTA Commerce, INC. replied September 19, 2024

We are happy to hear! That is indeed terrific news! Thank you for sharing such wonderful feedback 😊 🎉

September 11, 2024

I have used this application for numerous clients now with different use cases. The support received via the live chat is the best I've ever experienced, all support staff are amazing. Thanks for the brilliant app & support that comes along with it!

My Store
United Kingdom
About 1 month using the app
BTA Commerce, INC. replied September 16, 2024

Thank you for leaving us an amazing review! We appreciate you 😊!

September 11, 2024

Amazing customer service team. Always able to tackle the issue and point me in the right direction while making understanding easy. D'Angelo has been the best to work with! Also the app easily integrates onto your shopify store making this a seamless experience.

Gold Mobility Scooters of Orlando LLC.
United States
Almost 7 years using the app
BTA Commerce, INC. replied September 16, 2024

You have made our day with your review! Thank you! 😊

September 10, 2024

Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.

Home Love Events
United States
About 2 years using the app
BTA Commerce, INC. replied September 16, 2024

Thank you for review! ⭐⭐⭐⭐⭐

September 9, 2024

Book That App (BTA) is fantastic! The support team is super helpful and solves problems quickly. Their fast and friendly service makes everything run smoothly. Highly recommended! Thanks, BTA, for all your great help!

YOKKAO TH
United States
Over 4 years using the app
BTA Commerce, INC. replied September 10, 2024

Thank you! We greatly appreciate you taking the time to leave this feedback for us. We appreciate you 🎉!

September 6, 2024

I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.

Liza Clifford Professional Bra Fitting Studio
South Africa
Over 2 years using the app
BTA Commerce, INC. replied September 10, 2024

On behalf of Sisco, thank you!!