BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

September 29, 2020

I would say the customer service for this app is awesome! Alex helped me quicker than you could expect anyone get back to you. Would recommend.

Glow Doctor
Ireland
About 23 hours using the app
February 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

CLAIRAMOR
United States
About 1 month using the app
BTA Commerce, INC. replied June 20, 2023

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

December 28, 2022

Great App! Does exactly what I need it to for my Candle Making Workshops. And anytime I have had questions the quick response time is fantastic.

Okanagan Candle Co.
Canada
About 1 year using the app
September 5, 2019

I really like this app for booking classes for my shop. If there is ever a question, I get a response very quickly and get everything back on track.

Olive Tree KC
United States
Over 1 year using the app
BTA Commerce, INC. replied September 7, 2019

Thanks for taking the time to leave a review! We appreciate it!

November 24, 2020

Excellent app that provides great value for money! We had a number of setup questions that were answered super quickly. Thank you Rob for all your help.

Hogs Back Brewery
United Kingdom
3 months using the app
July 1, 2022

Scooter rental biz in Las Vegas. Absolutely LOVE the support provided. Platform and workflow is simple once its set up correctly. Keep up the great work!

RentaScooter Las Vegas
United States
11 days using the app
January 18, 2023

Very helpful customer service. I was helped by Albert, he immediately fixed my issue and did so with ease and in a timely manner. Would highly recommend!

LA DESIGNER HIRE
Australia
6 days using the app
February 10, 2023

Using this app to book private groups as well as classes for a yoga studio. Top notch support. Saved me hours and we ended up with exactly what we wanted.

Little Blueberryy
United States
11 months using the app
BTA Commerce, INC. replied June 20, 2023

We're happy to hear that our app was the perfect choice for you! Thanks for the amazing feedback 🙂.

Edited January 14, 2021

Works like a dream on my website. Great support service. Quick turnaround time and the team solved the problem. The $25 support option is well worth the money!

Morgan and Me Interiors
Australia
2 months using the app
July 7, 2019

Excellent customer service! Polite and quick.

I tried a few other booking apps but decided on BookThatApp and am happy that I did.

Thanks for your help Alex!

Alchemy Farm
Canada
About 1 month using the app