BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

Edited February 17, 2020

Excellent support response; they went the extra mile to customize the look and operation of the site. They were very patient with my numerous requests. Works well.

Topsy Farms
Canada
12 months using the app
April 9, 2020

We help our brides to know which wedding dates are currently available using this app. The team has been absolutely amazing and responsive!

Totally reccommend :-)

Soil + Soul Studio
United States
26 days using the app
June 16, 2023

We have been using BTA for over a year now and are very happy.
The team are very quick to reply if we have any questions or need help in any way.
Great customer service!

Bear Essence Tooradin
Australia
11 months using the app
BTA Commerce, INC. replied June 20, 2023

Thank you for your review. It's refreshing to hear that you're happy with our app and our service 😊!

November 28, 2016

Seems good so far. Set up can be a bit tricky if you're not familiar with editing your liquid files but the Zetya help seems pretty good. Seems to be just what we were looking for.

Airhole
Canada
13 days using the app
Edited January 14, 2020

We've just set this app up to take bookings for a 1-day workshop course, and have already got our first booking! Works great, really fast support on hand for any questions, recommended

GroCycle
United Kingdom
4 days using the app
April 26, 2021

Alex is an absolute legend. Excellent support. Even got a developer to fix issues with my website that was causing issues with bookthatapp. Even though it was outside his scope of work.

Alpha Sound and Lighting
Australia
About 2 years using the app
December 17, 2016

This app is a good solution for our classes. Support is quick and responsive. Setup was little complicated since we have a few ways to book our classes, but again, support was quick to assist!

The Glass Underground Online Store
United States
9 months using the app
July 1, 2021

We added this to our site and are excited to have the ease of use with rental bikes, skis, and more. Their technical support was excellent to dial in our product pages too. Well worth the $25.

Ski The Whites
United States
10 months using the app
June 20, 2023

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

Angelic Roots
United States
About 4 years using the app
BTA Commerce, INC. replied June 20, 2023

It's reviews like these that makes our day 😊! Thank you for taking the time to leave this for us!

March 15, 2021

It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.

ARTualize
Singapore
1 day using the app