BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

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Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

August 28, 2015

This app has allowed me to operate a small BBQ rental business from home without a massive outlay for a programmer. Why reinvent the wheel when there's already a solution? If you have big equipment around home that you only use once in a while, why not rent it out?

Victory Rentals
Canada
Almost 2 years using the app
February 27, 2018

We love this app. We've been using it for over 2 years to book all of the cooking classes in our Kitchenware shop's cooking studio. It is easy for our staff and keeps us ready for classes and it's easy for our customers to book. We're really happy with it.
Alison

Cookery Store
Canada
Over 3 years using the app
October 14, 2021

Fantastic app that gets better with every update. Customization can be done on your own with minimal help from support. If you run into any issues, the support team is extremely helpful and has assisted me with resolving the few bugs I ran into while customizing the app.

Hockley Valley Shop
Canada
Over 1 year using the app
January 29, 2022

This app os PERFECT for my online group and private zoom classes! The integration of booking and zoom links is exactly what I was looking for and fits my site theme beautifully. AND THE CUSTOMER SUPPORT IS AMAZING: so fast, responsive and attentive…100% GO FOR IT! Contorture.org

Contorture
United States
About 2 months using the app
March 17, 2021

Functionality really serves every purpose you can imagine. There are hundreds of ways to customize and I have to put emphasize on the support(!). You get answers in less than 12 hours and the employees are dedicated to solve your problems. Really astonished about that service-level! :-)

TravelTräger
Germany
24 days using the app
August 30, 2022

We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.

Brush Tips Art Studio
United States
About 2 months using the app
January 10, 2020

This app has SO MANY options, which makes it very powerful. It can also be a bit overwhelming. However, the very fast customer service and power of the app has made the experience a good one. They have answered every one of my questions quickly, and the App does exactly what it says it does.

The Blending Bar Aromatherapy
Canada
6 months using the app
September 12, 2016

After looking through many apps, Book That App has been the closest to fitting our needs. After some tweaking and figuring out the app, we have been pleased with the app. The customer service was very patient and responsive in answering all our questions and concerns. Thank you Book That App support!

Paso Almonds
United States
About 1 year using the app
September 29, 2021

Great service! Our Dir. of Ops chose this plug-in and set everything up. A few years later, she moved on. I've picked up the work and although I'm pretty tech-savvy, I'm short on time. I recently chatted with BTA Support a few times and they helped me so quickly! It was such a relief. Highly recommend!

Weather or Not Accessories
United States
Over 4 years using the app
May 20, 2020

As we are slowly reopening by appointment only, we needed a stand alone booking calendar so that customers can schedule a time to shop in our retailer store through our Shopify store. It has the functionality we need and should be easy for our customers to use. Support was very quick and thorough. Thanks Rob.

Bergo Designs
Canada
1 day using the app