BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

April 1, 2019

Our business partners wished for us to add consulting services, in addition to products, and found a perfect solution. It has the features we were looking for, and was also very easy to install. For areas we did not fully understand, the help desk helped us by responding very quickly. We appreciate their help very much!

Perfect Wardrobe
Japan
1 day using the app
October 29, 2020

We use this app to allow our customers to pick a delivery date for perishable items and control our daily shipment capacities. It's amazing! The run sheet reports are very helpful and whenever I have an issue their support team always responds quickly and helps me resolve any problems. Would highly recommend BookThatApp!

Harmony Harvest Farm
United States
Over 2 years using the app
September 13, 2022

I used this app for classes and courses booking. However the performance of the app is so slow. Page loading is very slow and takes minutes before a complete a page is loaded. Have reported this but we were repeatedly told it due to some kind of network issue on our side. But, we have no issue loading any other apps or pages.

Zontiga
Malaysia
Over 1 year using the app
September 12, 2018

We have used BookThatApp for several years for our Premium Christmas Tree Delivery Service. Initially a little difficult at first, years ago with getting help/support. But Now we get excellent support. Cudos to Rob especially he has helped us several times. Always gets us running smoothly and also courteous. Recommended

Pots & Plants
United States
About 4 years using the app
May 12, 2021

The customer services is superior. I was having a really hard time with some settings and the team went in and update my code for me. They even went in and fixed other items that I did not even know I had issues with. They really go up above and beyond to make sure the features work properly. I highly suggest using BookThatApp!

IV Therapy Center
United States
Over 1 year using the app
December 15, 2021

We use this app to organize glass blowing classes and courses. The interface for creating the classes is intuitive. Sometimes it can get confusing having both Shopify and BookThat involved, for eg when someone cancels their registration on Shopify we have to manually delete the participant on BookThat. Great support by chat though!

Ottawa Glassblowing Co-op
Canada
About 2 years using the app
Edited January 14, 2021

I really love how easy navigated the app is! If I’m need of any help the book that app support team are excellent. On a couple of occasions I have submitted a request and got a response straight away from a lovely chap called Rob, he has been very helpful in solving any issues I have and his speed of response is top notch! Cheers Rob

Release
United Kingdom
About 2 months using the app
BTA Commerce, INC. replied January 14, 2021

Thanks for taking the time to leave us a review! I am glad that I was able to assist you in getting up and running.

Best of luck with your online store!

-The Zetya Support Team

Edited January 16, 2018

I am new to BookThatApp, and I've already found it to be such a time saver, streamlining not only the purchase of classes, but setting them up in my Shopify. The Zetya support team has been super responsive in helping me through the learning process. Also, it was brilliant to have a chance to try out the interface before committing.

Crazy For Ewe
United States
About 1 month using the app
Edited September 20, 2023

This app has been great for us and all of the various types of bookings that we do. It took us many emails to figure out how to use the app but their customer service team is responsive and helpful. We have had some specific quirks with our needs and they have been superheroes in making our dreams come true! Best calendar app by far!

TREEHOUSE kid and craft
United States
About 5 years using the app
Edited June 21, 2025

We love this app and it has become crucial to the running and organisation of our events business. The thing I like most is that they are quick to respond and usually fix my little issues for me quickly and efficiently leaving me to get on with the daily running of my business instead of having to become a web expert. Highly recommend

Stitch Studio
United Kingdom
About 6 years using the app
BTA Commerce, INC. replied March 12, 2019

Thanks for taking the time to leave us a review! Glad to hear you're enjoying the app.
The Team @ Zetya