BTA Appointment Booking App
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Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.
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I used this app for more than a year, it definitely meets my store needs. There are not so many apps to allow certain functionality especially for renting products. The team has been fully supportive so far! Thank you guys!
We use this app to allow customers to schedule zoom meetings with consultants. it's worked really well for us so far! Any minor issues we've had have been resolved quickly and the customer service has been fantastic (shout out to Rob on the CS team!).
So far it's been a big improvement on our old site. Customer service is quick to assist us, although there's been a few times when I have been made to feel a little silly when I ask for help! It's still early stages, but I'm happy with the system thus far.
Love the integration with Shopify, and the support that Zetya/BookThatApp offers. The tech support are quick to respond, friendly, and actually follow-up to let you know when an issue is resolved. They also won't stop working until they have resolved your issue, which is amazing!!
We use this app to schedule visits to our lavender farm in Northern California. The review in a word: Fantastic! The installation was smooth (we opted for the self install). The app has tons of functionality and flexibility. We had one minor challenge between the app and our "buy it now" button in our theme. The support team resolved this with amazing speed. We could not be happier with the app and the support we received.
We run a swimming pool for dogs and needed a booking system. We tried them all. After months of messing around with other apps we paid them to install the app on our site. OMG talk about customer service! The app has been flawless and has taken just over 7k in bookings so far. Trust me when I say. This is without doubt the most versatile and smoothest booking system out there with stunning customer support. Don’t waste your time with anything else. Thanks guys. Great job!
Excellent app to allow for rentals of equipment and booking of appointments / tours. It is fairly simple to use but there are a few things which are not immediately obvious when setting up products/resources/staff. This is made up for by the extremely quick customer service who are available almost all of the time, so I have given this app 5 stars. If you find it overwhelming to start with, their knowledge base is very complete and their customer service staff will help you to iron out anything you an't figure out on your own.
Hi Adventure Sports USA
Thanks for taking the time to leave a review! We really appreciate it.
We are glad you are finding our support helpful. Feel free to reach out to us at anytime!
The Support Team @ Zetya
Give the staff time to help you...they have all the answers and will make sure you get to your end goal! At first glance, this app seems complicated. I installed it and promptly uninstalled it after playing with it. But as I reached out to other site managers, people kept recommending this app. So I gave it another try. It's taken a lot of back and forth with a customer service rep, but I am starting to understand how the system works and can anticipate how I need to set things up. The help documents are good, but there are so many different use cases that they realistically can't apply to everyone's needs. So don't give up...just be ready to ask for help and you won't regret it. Its a fabulous app with a lot more flexibility than I gave it credit for.
We've used Zetya's BTA (BookThatApp) on a Shopify site for one of our clients (a London based museum) for over a year.
The museum has an ongoing programme of ticketed events. Events are both regular - with events several times a week and per day (e.g. tours); and irregular - i.e. one-off events. Some events are paid, some free. Events cover tours, workshops, talks, lectures and group visits.
BTA has a multitude of configurable options (and to make the most of it you need to allocate time to learn how to use it properly and to its full potential) and can do a lot more than what we are using it for.
With so many use cases and options, it does take time to orientate yourself but so far it's worked extremely well for our/ our client's needs.
Zetya/ BTA support is excellent. Rob is a star. Quick and responsive and on the front foot with help and advice. Absolutely first rate. Highly recommended.
Just what I needed for my bookings. There are a couple of additional bits of functionality that I would like, but all is good, including the help provided.