BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

January 27, 2014

Our rental business requires a system that can manage availability, different locations, added extras and multiple rates based on how long customers rent for.

This is no easy task. But BookThat App can handle the challenge. We had a few initial bugs. And this is where the real strength of BookThat App comes in. Christine and Gav did a stellar service job to rectify the bugs in no time. They understood our business needs and acted swiftly. A fantastic service, which I would highly recommend.

Thanks again!

Columbus International
France
10 months using the app
March 24, 2015

We have been using BookThatApp at our kayak school for classes and events. It has helped our business by letting students sign up on their own, it works in our responsive web theme, and saves us a huge amount of time.

We worked with the developer to make some modification to the output and forms. The price was very reasonable and the product looks great. See http://www.kayakacademy.com/pages/kayak-lessons. The class list is generated by BookThatApp. Click on a class and you can see how we've made it look on a product page. Very cool.

Kayak Academy
United States
4 months using the app
August 7, 2020

I am using this app to allow my customers to book time on a rental machine. This is the first website I have ever built so I have very little knowledge with everything. The app was pretty easy to set up and user friendly. If I needed help with something because it was over my head, the support team would always get back to me in a timely manner. I can't say enough about the support team. They were always kind and patient with me. They always made sure the problem was taken care of. Very pleased with everything about this company and product!

Fabric Bash
United States
7 months using the app
April 21, 2020

I tested a couple of other apps before this one. This app does all of the things we needed a rental/reservation app to do. I've reached out to support a few times and every single time, the team responded within minutes. I had an issue with the manual install and they not only fixed it immediately, but they kinda went above board to make sure the app was working properly. I was happy with the first couple of support responses, but having reached out to them again and again, and that they were so prompt and helpful, I was compelled to share it here! Definitely worth trying them!

PRL Co
United States
9 months using the app
Edited September 16, 2020

I LOVE BOOK THAT APP and here is why...1) It is a simple, easy to use, and very adaptable calendar program. After looking at many calendar apps (I spent months looking at many...), BTA offered the comprehensive calendar features with a customization of functions that I needed to apply to my business/website. 2) BTA offers a generous free-trial run with its calendar. This free trial-run allowed me to test, question, and eventually work out the details of how I wanted to adapt the calendar to my site. 3) This brings me to customer service...NEVER have they let me down! Quick to respond and quick to offer solutions...and in my case, very quick to step in and technically help me out with installation, set-up, tweaks, and function changes. When the work required extra expertise, the staff was always upfront about costs and the costs were very fair! The Zetya/BTA staff is wonderful and professional.

Zetya is a great company and BTA is a truly helpful booking app!

Kheas Cookies
United States
Almost 3 years using the app
February 18, 2021

This is the absolute best Shopify plug in for booking appointments! We have tried all the booking apps and the others all had deal breaking glitches, bad operation, or just a bad set of info shown to the customer creating constant confusion and babysitting. BookThatApp, is babysitting free. Fully automatic client cancellation and refunds. The customer facing information from this APP is fantastic and easy to customize. There are some parts where you may want to edit code, but not to worry, BookThatApp has easy to follow help to keep you moving forward without support tickets. If I ever did have a question, support was right on it and solved the issue within a day. Of course, external booking services may be more feature rich e and appealing for some, but having the money and the customer data all in one place is GOLD! Now we can keep track of our customer's visits in addition to their purchase history all there in one place. This also makes for a seamless marketing campaign. Thank you Zetya for making booking work within Shopify. With the every changing parameters of Shopify, I know that isn't easy. Thanks for the work!

Body Manipulations LLC
United States
19 days using the app
October 27, 2021

We are using this app to rent campsites. Was a little difficult to get set up, but support was awesome in helping us get it working great.

Base Camp
United States
26 days using the app
May 14, 2017

Very impressed with the scope of this app as well as the support provided. We're excited about the added functionality BTA will bring to our site and to our farm. Thanks guys.

Lavender Pond Farm
United States
5 days using the app
March 14, 2019

Unparallelled support! I had a major problem with the shopping cart not displaying. I contacted support and they resolved my issue within 10 minutes at no charge! what a great app!

RMUS - Turn-key UAV Drone Program Solutions Provider
United States
About 1 month using the app
BTA Commerce, INC. replied March 14, 2019

We appreciate the kind words! We are glad that we were able to quickly resolve your concern today!
The Support Team @ Zetya

February 28, 2022

Great support through chat. Within 15 minutes we resolved all the issues we have except one that needed a developer to help. However even with that one, the customer support provided guidance as to where to fix the issue.

Ioannis Coffee Chef
United States
About 6 hours using the app