BTA Appointment Booking App
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Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.
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So far should be the best option for appointment booking Shopify application. Their Technical Support Rob is very supportive and responsive!
I installed this app about a month ago, and really appreciated the developers commitment & after sales service. Christine assisted even whilst they were on holiday !
I can honestly recommend the app and the developer. Thanks Christine.
We have the BookThatApp on our clients store and it works great. Easy to setup and config. Makes bookings very simple.
The support team and Rob were quick to reply regarding setup recommendations, coding updates and any other issues that we encountered.
Great app for taking table reservations across multiple cafes on our website. Easily customisable with lots of features. Rob, the developer is always on hand to help and quick to respond. Would recommend it and happily try any other apps from this developer.
Great app, bad support. Didn't work with my theme and I had to get the theme developer to modify the app code to be compatible. It's a problem with the way the app selects variant drop downs - it has to be customized for each theme. It would make MUCH more sense to have this be an option in the admin panel and allow each install to input the selector for the variant dropdown.
Recommend the app, not the support.
This app is just what I need to easily schedule our paint and sip and crafts classes. I like that it immediately reflects changes made to products in Shopify. Thanks Zetya!
A lot of coding involved, poor customer service and support. I was treated like an idiot and quite frankly didn't feel as though they wanted to help me even though I was a paying customer. My website is still down due to their poor support. Please cancel my subscription immediately.
BTA are the best choice when using Shopify. However, their application is very finicky and errors can happen continuously, which is a firm no in tourism. They seem to have no desire to integrate with OTAs and keep pushing irrelevant apps like email marketing which isn't going to grow sales. If you use this app, you have to be VERY detail orientated and double check everything if you make one tiny change, it will mess everything up.
Thank you for the 5-star rating! Your feedback inspires us to keep delivering the best. It's customers like you who make us proud of what we do.
This app gets the job done, and they seem to solve issues quickly. It is very good if you have a high volume of people coming to your site, and need to hold appointment times while the customer is checking out. They have fast customer support with human agents, which is extremely helpful!
João. Super helpful.
I just couldn't figure something out but they were very helpful. Understandable language and graphics to explain the fix.
Very much appreciated- thank you
On behalf of João, thank you for a terrific review!
