BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

June 7, 2024

Outstanding customer service from João R. Every time I have an issue, we always find a solution. Keep up the great work!

UK Beauty Schools
United Kingdom
About 2 years using the app
BTA Commerce, INC. replied June 25, 2024

Thank you for your awesome review! We appreciate you 😊.

March 26, 2024

I use BTP for my candle making classes and last night I was really struggling with an issue. I logged on today and decided to ask for help and was so pleased. D'Angelo was very helpful!! i am now stress free and happy with the outcome.

Melted Aromas
United States
10 months using the app
BTA Commerce, INC. replied March 28, 2024

Thank you so much for your amazing 5-star rating!

We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback.

Thanks again!

June 14, 2023

I've had the BTA app for a few years now and I am loving the new iteration - looks fantastic! The support team has always answered my questions and issues in a timely manner. Thanks, Rob and BTA team :)

Your Favourite Dresses
Canada
Over 6 years using the app
BTA Commerce, INC. replied June 20, 2023

Thanks for your awesome review and for being a long serving customer with us 😊! We aim to keep providing nothing but top tiered service to our customers. Thanks for choosing us!

August 24, 2022

BookThatApp works great for my business and the customer support is always available when I need it!

NEIGHBOR art studio
United States
Over 1 year using the app
December 3, 2018

Great app which is instrumental for our needs. Really great customer support. Highly recommended!!!!!

Tyler's Trees NYC
United States
About 5 years using the app
March 21, 2021

These guys are so great. Their support team is so quick and have helped me so much! The tutorials are fantastic.

DP's Sweet Life
United States
11 months using the app
April 1, 2021

Great App and amazing customer service. Always respond immediately and the app has been amazing for the last 5 years helping us with thousands of bookings. Thanks Zetya BTA team

Sherwani King
United Kingdom
Almost 6 years using the app
February 10, 2020

It works great for helping me rent out international product, calculating rental dates, etc. And, the couple times that we had issues, their tech support team got to the bottom of it in a timely manner. Well worth the investment.

CheapTalkIsrael
United States
6 months using the app
March 26, 2025

Support was super speedy and helpful! Would recommend!

The Candle Bar
United States
Over 2 years using the app
August 9, 2024

Thanks to D'Angelo my calendar looks and is working as it should.

Harvest View Greenhouses
United States
Almost 4 years using the app
BTA Commerce, INC. replied August 19, 2024

We are happy to hear! Thank you for your awesome review!!! ⭐⭐⭐⭐⭐