Captain Shipping Protection

Captain Shipping Protection

Reviews (314)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to install and start collecting premiums right away, with a clean, fast interface. Support is praised as extremely quick and helpful, often fixing issues or customizing widgets within minutes via live chat. The shipping protection is seen as reliable, boosting customer confidence and simplifying lost or stolen order claims, while generating extra revenue, increasing AOV, and letting merchants keep unused premiums.

October 17, 2026

works well, great chat support

RE:FORM®
Germany
Over 3 years using the app
October 17, 2026

Developed is always quick to help whenever I have needed to make changes. Have had app for a couple of years now and works well.

Poppys Chocolate
Australia
Almost 3 years using the app
October 3, 2026

I really like the app. It’s clean, fast, and helps increase the average order value.

Trenova Express
United States
35 minutes using the app
September 30, 2026

Fast customer service and the set up is a breeze.
Marj was quick to make a few adjustments for me.

Sea-Doo Outlet
United States
38 minutes using the app
September 18, 2026

We had a small issue where the widget did not show on the cart anymore, after we made some edits to our theme. Contacted the team live chat, someone responded with in 5 minutes, 10 mins later we were all sorted.

absolute legends, thanks so much.

Pirate Camp Co.
Australia
8 months using the app
September 16, 2026

Norah was super helpful and resolved my set up issue very fast!

Towel Society
Australia
About 1 hour using the app
August 4, 2026

Very quick and responsive, Halsey helped me out tons

Rocky Mountain BioAg
United States
7 days using the app
July 9, 2026

Support went above and beyond! Even did a deep dive and helped me fix an unrelated application.

Kingsmen Premium
United States
7 days using the app
August 30, 2026

very good service and costumer service!

Blossella
United States
6 months using the app
August 17, 2026

great support!

Lunavo
United States
5 months using the app