Captain Shipping Protection

Captain Shipping Protection

Reviews (314)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to install and start collecting premiums right away, with a clean, fast interface. Support is praised as extremely quick and helpful, often fixing issues or customizing widgets within minutes via live chat. The shipping protection is seen as reliable, boosting customer confidence and simplifying lost or stolen order claims, while generating extra revenue, increasing AOV, and letting merchants keep unused premiums.

October 2, 2023

Absolutely amazing at the price!!! customers love to have insured shipping it gives them peace of mind.

Babies Mart Australia
Australia
15 days using the app
March 20, 2023

Very easy to use app. The customer support is fantastic and very responsive, would highly recommend :)

Fauve + Co
Australia
About 12 hours using the app
May 23, 2023

A+++++++ Great support, team always fix issues quickly! Very well designed app. Appreciate the service.

Modus Performance
United States
8 minutes using the app
March 14, 2023

Highly recommended!! Exactly what I needed for my store! Support only took a couple of days set me up!

Propowersports.ca
Canada
4 days using the app
November 7, 2022

Great little app to add an additional revenue to your store. Looks like it doesn't bug site or slow things down. Will monitor.

Manchester Factory
Australia
12 days using the app
Captain Insure replied November 10, 2022

Hi, Dear Manchester Factory Team,

We're building the best shipping insurance embedded experience, we're currently completely free, and we're committed to helping merchants make more profit.

Thank you for your support as we develop and grow together.

Kind regards,
Captain insure Team Sunny

February 9, 2023

It works great, plus the customer service chat is a plus, you can set it up however you want and you can add your policy! 5 stars!

Vip Barber Supply
United States
21 days using the app
March 23, 2023

Super easy to install, excellent customer service. Now, I want to see it working with the first claim. But overall very straight forward.

GoldFi
United States
27 minutes using the app
April 21, 2023

this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you

Karma East
Australia
37 minutes using the app
July 3, 2023

App works wonders, it’s a must have for any e-commerce store. Support was phenomenal too, fast friendly response that goes above and beyond.

VITAE Glass
United States
About 1 month using the app
November 8, 2022

We have just installed the app and testing it. The support has been great so far. They really invest a lot in their relation with customers. I will come with updates after testing.

DWP Fitness
Romania
4 days using the app
Captain Insure replied November 10, 2022

Hi, Dear DWP Fitness Team,

We follow the value of the customer first and we are happy to help you to make sure that the final Performance of the app is perfect, you should not hesitate to contact us.
Thank you for your support as we develop and grow together.

Kind regards,
Captain insure Team Sunny