Captain Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (314)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to install and start collecting premiums right away, with a clean, fast interface. Support is praised as extremely quick and helpful, often fixing issues or customizing widgets within minutes via live chat. The shipping protection is seen as reliable, boosting customer confidence and simplifying lost or stolen order claims, while generating extra revenue, increasing AOV, and letting merchants keep unused premiums.
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Captain is a game-changer! This app has transformed my finances, increasing my monthly income. With its user-friendly interface and smart features, Captain is a must-have for financial stability. It simplifies insurance, reduces premiums, and offers investment options. Get Captain now and boost your income!
The captain shipping protection is the perfect app for self managed insurance with a easy to set up and custom design interface. I already have shipping insurance through fedex and I just wanted a way to offer shipping insurance to my customers. The customer support is quick and manage to resolve the conflicting app conflict. However I do wish there is an option to add to cart in the checkout page or if the user get prompted if they want shipping insurance if they click checkout instead of view cart on the pop up drawer.
Dear Lélior Team,
Sunny here, the product manager from the Channelwill team, hope you are doing very well.
Thank you for your feedback, we will continue to improve the performance of the app by integrating Order tracking & Returns, in order to enhance merchants' post-purchase service capabilities.
Amazing App! Nearly every third person takes shipping protection which increases our AOV! Thanks for the team also for making modifications to ensure it works with our old shopify theme! Thank you also to Max!
I’ve been using the Captain Insurance App for a while, and it’s been a fantastic addition to my store. The app itself is straightforward to set up and navigate, offering great coverage options that give both me and my customers peace of mind. What really stands out is the support team—anytime I had an issue, they were quick to respond and resolve it efficiently. They even helped fix a recent technical glitch caused by a Shopify update, going above and beyond to ensure everything ran smoothly again. Highly recommend this app for anyone looking to add insurance to their store!
I really like this app and I've been using it for a few months now, but unfortunately it bugs on my site every week and the widget disappears and I have to wait a few days for their tech support to fix it. And this happens EVERY WEEK. We are starting to think about switching to another application...
Helpful
Fast customer service xD
EASY TO USE AND FAST AND HELPFUL CUSTOMER SERVICE!
Best app i have test so far, support especially is excellent.
helpful customer service
