Captain Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (314)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with a clean, intuitive interface and a highly customizable, professional-looking cart widget. Many highlight extremely fast, hands-on support for setup, theme conflicts, and customizations. Merchants like the self-managed insurance model that boosts revenue and AOV, often saying it pays for itself, and report reliable handling of lost, damaged, or stolen orders that increases customer confidence.
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So far, easy set up. Although I would like to be able to edit "Refund Policy" as we don't offer a refund. After free trial will know more if we want to keep.
Customer service went above and beyond helping us with App settings. Thank you Ria
Till now everything good its better to pay here than 30$ on upcart
Support is excellent. So far set up has been super easy!
Very speedy customer service when needed
Does exactly what it says/needs to and the customer service is great. They are quick to respond and help
My theme became outdated. The team quickly resolved my problem and rewrote the code to match my theme. Thank you!
This app was not compatible with my theme. Their support team, however, were able to integrate the widget onto my theme. They were able to chat 24/7 when I needed help.
Great Product and a great Support team that is always quick to help.
Unable to contact support, even via email or live chat. too bad
Hi Climcat,
Our team sincerely apologize for not being able to assist you earlier. Unfortunately, we haven't received any relevant emails from you in our inbox. Could you please let us know if you're experiencing any difficulties that we can help resolve? Your feedback is crucial to us, and we're committed to addressing any issues related to the app promptly. Our customer support email is support@shipwill.org
Additionally, upon receiving your feedback, our team has immediately initiated investigations to identify any potential reasons why users may have trouble contacting us. We would greatly appreciate your assistance in investigating and pinpointing the problem.
We are eagerly awaiting your response.
Best regards,
Captain Insure Team
