Captain Shipping Protection

Captain Shipping Protection

Reviews (313)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up with a clean, intuitive interface and a highly customizable, professional-looking cart widget. Many highlight extremely fast, hands-on support for setup, theme conflicts, and customizations. Merchants like the self-managed insurance model that boosts revenue and AOV, often saying it pays for itself, and report reliable handling of lost, damaged, or stolen orders that increases customer confidence.

February 23, 2025

It works flawlessly, and the tech support responds quickly—though you might not even need them (I once asked about a feature that was right in front of me!).

edelkrone
United States
2 days using the app
February 22, 2025

Awesome support and very flexible app, easy to setup and easy interface. :) TYSM Marj

Japandi Supply House
United States
37 minutes using the app
February 13, 2025

Set up was easy. They quickly removed branding for me. We'll see how it goes for my customers.

Headwaters Bamboo
United States
40 minutes using the app
January 15, 2025

Works great and a high percentage of my customers are taking advantage of it.

Navy Humor
United States
About 2 months using the app
January 1, 2025

Didn't work with my store. Customer support was a waste of time. Now my refund request is being "reviewed"

Quivale
United States
About 6 hours using the app
Edited January 14, 2025

Great customer service by Ria! Awesome app

TurboJet Oz
Australia
17 days using the app
December 18, 2024

support is great from these guys and in terms of setting up is seems very straight forward which is great. Looks very clean as on the cart page which is great.

Art Fever
United Kingdom
About 3 hours using the app
December 7, 2024

My chat person was awesome. Answered all my questions very rapidly and made sure I did not have any other concerns. Great customer service

Making it Personal 2
United States
25 minutes using the app
November 30, 2024

Easy to add to the website, compatible with my custom theme, and customer service was very helpful and pleasant. So far I am very happy with the service. Thank you!

ImaginedByNell
United States
About 1 hour using the app
November 14, 2024

customer support was quick and super great! Fixed my problem immediately!

Hydroh Bottle
United States
4 months using the app