Captain Shipping Protection

Captain Shipping Protection

Reviews (313)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up with a clean, intuitive interface and a highly customizable, professional-looking cart widget. Many highlight extremely fast, hands-on support for setup, theme conflicts, and customizations. Merchants like the self-managed insurance model that boosts revenue and AOV, often saying it pays for itself, and report reliable handling of lost, damaged, or stolen orders that increases customer confidence.

December 13, 2025

Marj was amazing in helping me with my protection widget. Thanks a lot

Evelare
United States
25 minutes using the app
November 28, 2025

Great App and easy to use. Customer service is very responsive. I highly recommend you give it a try.

Hobbs Flyer
United States
About 1 year using the app
October 15, 2025

much better than all the other alternatives and is compatible with all the main cart apps, special thanks to Halsey for the help!

TruLucid
United States
About 2 hours using the app
September 26, 2025

Support is responsive and quick, they were very helpful to fix any issues that we came across

OZ Toner
Australia
11 months using the app
August 20, 2025

Sagar was helpful to resolve an issue where the app wasn't functioning and was able to get everything back up and running.

Impact Precision
United States
5 months using the app
July 29, 2025

Great app and amazing support team! got my issues resolved within 24hrs.

COUNTRY SIPS
United States
About 23 hours using the app
July 21, 2025

issues got solved within a day, Lisa was amazing

nammi.is
Iceland
3 days using the app
July 4, 2025

I have been using this app for a very long time, so far so good. It is simple to set up, and the customer support is always super helpful

Kidsy
United States
7 months using the app
March 14, 2025

Very easy app to use. Support replied quick and was helpful.

Diversion
United States
9 minutes using the app
March 14, 2025

Fantastic support from the Captain Insure team! They were quick, helpful, and resolved my issues with ease. The app works great, and the support team made the experience even better. Highly recommend!

Olivia Wearable Breast Pump
United States
9 days using the app