Reviews (132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app effectively reduces chargebacks and protects payment processor accounts with fast early‑dispute alerts and configurable auto‑refunds. Many report chargeback rates near 0%, direct savings on fees and reserves, and smooth onboarding across multiple stores. The dashboard is described as clean and transparent on pricing, and support as fast, hands‑on, and helpful with setup, customization, and connecting card providers.
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Great support and very clear communication. The team helped me understand the issue quickly and explained the next steps in a simple and professional way. Everything was handled smoothly, and I really appreciate the fast and helpful assistance. Highly recommended!
Really good app
Easy to set up and helpful team. Worth it for any growing store that wants to keep chargebacks low and stay informed.
The support team always helps me amazing, Roudy helped me last time. I could even message him privately, so he could take a look into my case. Amazing!
Charback.io really helped us get control over our chargebacks. The system is super clear and works much faster than what we used before. Definitely recommend it if you want to handle this properly.
Works perfect! service also 10/10
The best service for chargebacks. Thank you guys!
11/10
It has saved our payment processor 100 times already. Very worth it.
Good service and good support 5/5
I started using Chargeback.io primarily because of their competitive pricing, and I couldn’t be happier with my choice. The onboarding process was lightning-fast, allowing me to start protecting my business from chargebacks almost immediately. Their support team truly goes above and beyond, always available to answer questions and provide assistance whenever needed. On top of that, their coverage is simply the best I’ve encountered, ensuring comprehensive protection and peace of mind. If you’re looking for a reliable, fast, and affordable chargeback solution, Chargeback.io is the way to go!
