Reviews (428)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving way to manage chargebacks and fraud. They highlight excellent 24/7 support that’s fast, patient, and clear during onboarding and setup. Automated dispute handling, evidence compilation, and prevention alerts reduce stress and improve win rates, even on difficult cases. Merchants find the dashboard intuitive, setup easy, and integrations smooth, calling it a must‑have for focusing on business growth.

August 9, 2022

Easy dashboard, amazing customer support. It simplified our work in terms of replying manually to each chargeback.

VIOSSI
United States
1 day using the app
Chargeflow, Inc. replied August 10, 2022

Thanks for your feedback!
You, as a business man, have so many chores you need to focus on. Now, responding to chargebacks will not be on your list.

October 26, 2022

So far it has been a good experience. I appreciate the one on one conversation to introduce me to the application.

Mike n' Mandy's Corner
United States
1 day using the app
Chargeflow, Inc. replied October 31, 2022

Thanks for your great review Mike!
We do our best to integrate our superb technology with human relationship, to promise the satisfying service we provide.

September 21, 2022

I used this to manage all my chargebacks across all providers and keep everything in one location. Very easy to use.

SIO Beauty
United States
14 days using the app
Chargeflow, Inc. replied September 22, 2022

Thanks for your kind feedback!
We do our best to integrate with any platform and payment processors out there, in order to provide full coverage for your online orders.

June 10, 2022

Great help very detailed and iniative. I had a great time talking to them. Hope for them to solve my disputes successfully

ComfyFins
Singapore
3 days using the app
Chargeflow, Inc. replied August 2, 2022

Thanks for leaving your thoughts!
We're on the same boat with you - doing all we can in order to win your chargebacks and recover your lost money.

September 11, 2022

The app is very easy to use. I appreciate the super quick respond to our chargeback case and the very good costumer support.

beuysonsale.com
Germany
1 day using the app
Chargeflow, Inc. replied September 12, 2022

Thanks for your kind words!
Our AI app and analysts are working 24/7 in order to detect all chargebacks on the spot and to handle them in the most professional way.

January 16, 2023

Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend

Aikido Steel
Canada
6 months using the app
Chargeflow, Inc. replied February 6, 2023

Thank you for your honest review!

Indeed, we aim to save your precious time by using our superb AI technology and extensive professional experience.

Thanks again:)

January 6, 2022

Great App, best thing if you wanna recovery your money from chargebacks and paypal disputes. This guys know what they are doing.

Rebelger.com
Spain
3 months using the app
Chargeflow, Inc. replied January 23, 2022

Thank you for your great review, Rebelger team 🙏 As always, we're here to help, 24/7.

March 14, 2022

Great Idea. Very nice people to work with. I highly recommend this app, they will file your responses on-time and also professionally.

Scent Split
United States
13 days using the app
Chargeflow, Inc. replied March 15, 2022

Thank you so much for your review! We are so happy that you feel right to recommend our app for more merchants. We are doing our best to provide the best on-time solution for your business while keeping the human factor at first place.

April 17, 2023

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

My Balance
United States
25 days using the app
Chargeflow, Inc. replied April 19, 2023

Thanks for your warm words!

You will always find or live support to assist you with any need or query.
Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!

March 31, 2023

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

79Pets.com
Singapore
7 months using the app
Chargeflow, Inc. replied April 18, 2023

We appreciate your great review, thanks!

Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)