Reviews (429)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving way to manage chargebacks and fraud. They highlight excellent 24/7 support that’s fast, patient, and clear during onboarding and setup. Automated dispute handling, evidence compilation, and prevention alerts reduce stress and improve win rates, even on difficult cases. Merchants find the dashboard intuitive, setup easy, and integrations smooth, calling it a must‑have for focusing on business growth.

February 23, 2023

The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!

Atlantean Alchemy®
United States
7 months using the app
Chargeflow, Inc. replied March 20, 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

February 27, 2023

Highly recommend! Great customer service, and very successful with chargebacks.

FIXATION
United States
2 months using the app
Chargeflow, Inc. replied March 20, 2023

Thank for your great feedback!

I'm happy you can be calm about any coming chargeback, now that you have experienced the past ones being fully handled and won:)

March 13, 2023

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Trillest Co
United States
9 months using the app
Chargeflow, Inc. replied March 20, 2023

Thanks for you worm words!

Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur.

We're always here with our human live service, anytime:)

March 31, 2023

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

79Pets.com
Singapore
7 months using the app
Chargeflow, Inc. replied April 18, 2023

We appreciate your great review, thanks!

Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)

April 12, 2023

Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.

Moon Dance Charms
Netherlands
9 days using the app
Chargeflow, Inc. replied April 18, 2023

Thank you so much for your great feedback!

Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)

April 17, 2023

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

My Balance
United States
25 days using the app
Chargeflow, Inc. replied April 19, 2023

Thanks for your warm words!

You will always find or live support to assist you with any need or query.
Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!

May 1, 2023

I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.

INTHEZONE
Ireland
5 days using the app
Chargeflow, Inc. replied August 28, 2023

I appreciate your feedback, thanks!

We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly.

Boaz.

May 16, 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Phoenix Collective SG
Singapore
12 days using the app
Chargeflow, Inc. replied August 28, 2023

Thanks for your kind words!

Chargeback will always be part of your business, unfortunately.
Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Rejuvia
United States
20 days using the app
Chargeflow, Inc. replied August 28, 2023

Thank you for your great feedback, much appreciated!

Nowadays, success equals time & money indeed, and we focus on saving you more of these.

Edited July 10, 2023

Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app

ShopCeo.Apparel
United States
About 1 year using the app
Chargeflow, Inc. replied June 8, 2023

Hey Brenden,

Thanks for your great feedback!

Our business model is definitely affordable for everyone as it's success-based and puts you and us on the same boat:)

We're available for any need with our 24/7 live support.