Reviews (287)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to install, easy to use, and cost‑effective, with many relying on the free plan for live chat, AI, FAQs, and customization. They highlight the shared inbox, mobile apps, instant notifications, and seamless Shopify integration. Features like proactive chat, live visitor view, and two‑way translation help boost sales, while responsive support and reliable performance make it suitable for both small and larger, multilingual stores.

February 12, 2024

Industrial Maestro
United Kingdom
7 minutes using the app
April 10, 2026

Maria Primolan Sculptor
Italy
5 months using the app
Premio replied June 22, 2026

Thank you for the great review 🙏

October 13, 2025

Melanstar
Poland
About 1 month using the app
January 20, 2025

Trax Tokyo
Japan
12 days using the app
March 21, 2024

TLKHENG
China
14 days using the app
January 30, 2024

étiquettespro
France
14 minutes using the app
March 13, 2024

Street Rider Apparel
United States
1 minute using the app
Premio replied June 22, 2026

We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.