Zapiet ‑ Pickup + Delivery
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Reviews (1,885)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable long-term solution for local delivery, pickup, and shipping. They like its clean interface and flexible tools for delivery rates, date/time pickers, pickup scheduling, complex shipping rules, and multi-language setups. It generally integrates well with Shopify themes. Support is frequently described as exceptional—fast, patient, and highly skilled—often fixing complex issues directly in stores and going above and beyond.
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It took some time and several agents covering the chat was helpful they did seem to seamlessly tap in where the other left off. I was a bit frustrated with the switching at first thinking it would cause more delays to results. your team in this instance was very good at resolving the issues. Also, it was helpful to be able to upload mp4 to the chat rather than just screen shot. Thank you for your help today resolving the delivery fee issue on the website and the POS of our shopify store.
Zapiet helps our bakery coordinate preorder pickups through our online store. Their support team is always helpful, and recently their agent Sri helped us with some serious setting updates after we upgraded to Shopify Tax. Really glad to have their support!
great -but takes some time to reach an agent for help
Laurette was amazing. So helpful. Got what we needed!
Genesis stuck with my issue until it was resolved. Perfect!!! There was an issue getting the wording correct on the check page of my store.
Joe was super helpful in looking into our issues and helping us find the right solutions! :)
Jessica was able to fix my entire checkout in half an hour with ease. Highly recommend her!
Great support, Pavlo was able to help us with a Last Mile Delivery troubleshooting session and this app continues to perform exactly as we need.
Very fast response to the issue we were facing. Very professional service.
Sandy was a massive help when we were running into major issues with integration with other apps. She was quick and super friendly. Thanks a ton!
