Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,891)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a reliable long-term solution for local delivery, pickup, and shipping. They like its clean interface and flexible tools for delivery rates, date/time pickers, pickup scheduling, complex shipping rules, and multi-language setups. It generally integrates well with Shopify themes. Support is frequently described as exceptional—fast, patient, and highly skilled—often fixing complex issues directly in stores and going above and beyond.

September 10, 2026

Jessica was very helpful and ensured that everything was functioning correctly!!

Marlove Flowers
United States
4 months using the app
September 4, 2026

Great tech service. Betty is the BEST!

Yellowbird FS
United States
11 months using the app
September 4, 2026

Jospeh was very quick & helpful with fixing our issues!

Zeb Grant Design
United States
5 days using the app
Edited September 9, 2026

Quick, polite, and solved my problem in minutes. thank you :)

Abub's Cebuana Lechon
Philippines
Almost 3 years using the app
September 3, 2026

Jessica in chat support saved my company's life today with a quick coding tweak - 10+ stars! Every time I need assitance Zapiet is there to hold my hand and guide me to the finish line!

Twinbrook Floral Design
United States
About 2 years using the app
August 27, 2026

support team is prompt, good & patient. thank you

The ROYALS Cafe
Singapore
About 7 years using the app
August 20, 2026

Jessica is AMAZING she went wayyyyyyy above and beyond to help me with all my shoptify and website questions in addition of all my app question , She is one and only

AbstractandStem
United States
23 days using the app
June 19, 2026

The initial process was frustrating, I take some blame due to my lack of sleep. The Zapiet team reached out, set up a zoom meeting and Stefane walked me through everything! Great support. I look forward to being able to offer delivery to all my customers through Zapiet!

Detailing World ATL
United States
1 day using the app
Zapiet replied June 26, 2026

Hi Paul,

Thank you so much for not only writing this awesome review, but for giving us the opportunity to connect with you and help iron out the setup.

If you ever have any questions or need a helping hand, you can count on our team!

Cheers,
Stephane

August 18, 2026

Very Helpful Customer Service Team. Genisis helped me so much to improve my site with suggestions.

STACKED
United Kingdom
About 1 month using the app
August 17, 2026

I had an issue with part of our company’s online store, which was causing inconvenience to our customers. The issue was fixed quickly, and I am incredibly grateful for the prompt support.

I was really struggling with the issue and honestly didn’t know what to do. Srivastav from Customer Service was incredibly patient, kind, and thorough throughout the entire process. He took the time to understand the situation and stayed with me until the issue was resolved.

I truly cannot thank him enough for his help and support. I sincerely appreciate everything he did to resolve the problem.

Fun Luge
United States
Over 9 years using the app