Zapiet ‑ Pickup + Delivery
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,890)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable long-term solution for local delivery, pickup, and shipping. They like its clean interface and flexible tools for delivery rates, date/time pickers, pickup scheduling, complex shipping rules, and multi-language setups. It generally integrates well with Shopify themes. Support is frequently described as exceptional—fast, patient, and highly skilled—often fixing complex issues directly in stores and going above and beyond.
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Support was super helpful and fast. The AI agent did it's best, but then a real human came on and found the root cause of our issue.
After a lot of problems, support sorted me out quickly and efficiently. Works well
Genesis got to the root of the problem fairly quickly and was able to explain what the issue was and how to avoid further problems. I double checked and everything was corrected. Thank you so much for your help!
Amazing support! He could understand the issue easily and in a few minutes came back with it solved.
We needed help troubleshooting several complex issues with Zapiet's integration with our existing product line up and fulfillment operations and Zapiet's support team provided exceptional support.
I want to call out Joe specifically who went above and beyond, helping us resolve our problems no matter the complexity. He was patient in understanding what exactly we needed and exceptional with finding the exact solutions that would work for our set up. Cannot commend him enough. He was experienced, calm, friendly and helpful throughout the entire interaction. One of the best customer support experiences I've had.
Hi,
Thank you again for taking the time to leave me a review. That's kind.
I'm happy that I was able to answer all your questions regarding the Zapiet app and Shopify setup in general.
Please do not hesitate to reach out if you have any questions or need any further assistance.
Warm regards,
Billy N.
Genesis was a wonderful help today and corrected our problem quickly
Thank you!!
Both Sandy and Pavlo were super helpful and actually did all the backend fixes for me which made my life so much easier. Thanks guys, really appreciate it.
very helpful
Very helpful and got the job done quickly! Thank you!!
Spoke with a support rep (Stephane) to figure out how to add a feature to my store, and not only did he help with my concern, but he fixed another error I wasn't aware of. Very helpful and quick!
