Zapiet ‑ Pickup + Delivery
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,890)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable long-term solution for local delivery, pickup, and shipping. They like its clean interface and flexible tools for delivery rates, date/time pickers, pickup scheduling, complex shipping rules, and multi-language setups. It generally integrates well with Shopify themes. Support is frequently described as exceptional—fast, patient, and highly skilled—often fixing complex issues directly in stores and going above and beyond.
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The AI Bot was good, but my question was a bit deeper = Betty was amazing and really helped me solve the issue
Hello,
Thank you so much for your wonderful review!
We’re delighted to hear that you’ve had a positive experience with our app. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re always happy to help!
Regards,
Nandita
Absolutely amazing support! Sri helped me diagnose cart integration issue between our Expanse theme and app widget.Response times were lightning fast and the communication was clear throughout
Thank you so much for the amazing 5-star review!
I’m really glad I could help diagnose and resolve the cart integration issue between your Expanse theme and Zapiet. Troubleshooting theme and widget interactions can sometimes be tricky, so it’s great to know we were able to get to the root of the problem and keep everything working smoothly.
Your kind words about the response time and communication truly mean a lot. If you ever need any further assistance with your cart, theme integration, delivery settings, or pickup configuration, I’m always here and happy to help.
Srivastav
I have been having nothing but problems since enabling this app and i can never get live support.
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.
We take all feedback seriously and would like to better understand what happened. I've also reached out to you directly via email so we can discuss your experience in more detail.
We appreciate your feedback and hope to hear from you soon.
Kind regards,
Sam
quick response time and good followup
supporto con AI perfetto e scalabilità agli operatori umani di secondo livello impeccabile ..peccato che non riesco a mandare la recensione :-)
Absolutely love this app!
There are a few rough edges that take some time to configure and get used to, but the support team makes all the difference.
Sandy was incredibly helpful throughout the process; patient, knowledgeable, and genuinely willing to go above and beyond.
Highly recommend!
Hello there,
I'm so happy to read how much you love our app and support ! It has been a pleasure working on your store and ensuring that your settings meet your needs. Please do not hesitate to contact us if there is anything else we can assist you with.
All the best,
Sandy
absolutely amazing service
Srivastav was very helpful
Thank you so much for the wonderful 5-star review!
I truly appreciate your kind words and I’m glad I could help. It’s great to know that Zapiet – Pickup + Delivery is supporting your store and helping provide a smooth experience for both you and your customers.
If you ever need any assistance with your delivery, pickup, or store configuration, I’m always here and happy to help.
Srivastav
María with the support team was amazingly patient and assisted me with my issues over the course of an entire day. Very grateful for such great support to resolve issues with my site.
Hi there!
Thank you so much for your kind words! It was truly a pleasure helping you work through those issues and ensuring everything was fully resolved. Should you ever need assistance in the future, please don't hesitate to reach out, we're always here and happy to help!
All the best,
María
Thank you!
