Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,890)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

June 15, 2026

Jessica did a great job clearing up my issues with minimal time and fuss. She was great to work with.

Eat Smart
United States
Almost 4 years using the app
Zapiet replied June 26, 2026

Hi Abbie,

Thank you so much for your kind review!

I'm really glad I could help clear up the issues you were experiencing by updating your locale files and customizing the wording on the Zapiet - Pickup + Delivery widget on your cart page. It was great to get everything working the way you wanted, and I'm happy I could make the process as quick and straightforward as possible.

Thank you for choosing Zapiet - Pickup + Delivery. If you ever need any further assistance or would like to make additional customizations in the future, please don't hesitate to reach out.

Warm regards,
Jessica

August 5, 2026

She was the best

Neviive Africa
Kenya
About 1 month using the app
August 4, 2026

Very helpful!

Greens and Goodness Fresh Market
United States
About 1 month using the app
August 26, 2026

El servicio al cliente a mejorado muchísimo, y se valora el esfuerzo que están haciendo por ayudarnos en nuestros sitios web. Gracias por todo Billy y Sandy.

Dog Burger Medellin
Colombia
7 months using the app
Edited June 22, 2026

Great for delivering to specific areas instead of 'as the crow flies' methods.

Hillmans
Australia
Over 9 years using the app
Zapiet replied June 15, 2026

Thank you so much for the wonderful 5-star review!

I truly appreciate your kind words. I’m really glad I could help and provide the guidance you needed. Taking the time to understand each store’s unique setup and finding the right solution is always my goal, so it means a lot to hear that the support was helpful.

It’s great to know Zapiet – Pickup + Delivery is supporting your business, and if you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help.

Srivastav

August 1, 2026

Great customer service

A2Z Cash N Carry Development
Canada
About 10 hours using the app
June 13, 2026

Rutvik accessed and solved my problem in less than 40mins whereby it took me 2 hours to try solving it with both Shopify and Zapiet AI but still to no avail. Thank you, Rutvik!

Ling's Kitchen
Malaysia
3 months using the app
Zapiet replied June 14, 2026

Hello Kelly,

Thank you for your valuable feedback! We’re delighted to hear that your Google API issue has been resolved.

If you ever need any assistance in the future, please don’t hesitate to reach out. We’re always happy to help.

Kind regards,
Rutvik

July 31, 2026

Support is fantasic.

The Red Apron
Canada
9 days using the app
June 11, 2026

Srivastav's support is amazing!
Manages to solve my frustrating issue

o8studio
United Kingdom
About 12 hours using the app
Zapiet replied June 12, 2026

Thank you so much for the wonderful 5-star review!

I’m really glad I could help resolve the issue and turn a frustrating situation into a positive outcome. It’s great to know Zapiet – Pickup + Delivery is now working smoothly for your store and supporting the experience you want for your customers.

Your kind words truly mean a lot, and if you ever need any further assistance with your setup, delivery options, or configurations, I’m always here and happy to help.

Srivastav

June 11, 2026

Easy to use app. Straight forward. I had some issues with my theme not displaying the widget but Nandita was very friendly and helped me right away and we had the issue fixed in no time.

Otaku Owlet
United States
About 1 hour using the app
Zapiet replied June 12, 2026

Hello,

Thank you for sharing your experience! We’re glad you found the app easy to use. Providing fast, friendly, and effective support is our priority, so it’s wonderful to know we resolve everything for you.

Feel free to reach out anytime in the future.

Regards,
Nandita