Zapiet ‑ Pickup + Delivery
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Reviews (1,890)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable long-term solution for local delivery, pickup, and shipping. They like its clean interface and flexible tools for delivery rates, date/time pickers, pickup scheduling, complex shipping rules, and multi-language setups. It generally integrates well with Shopify themes. Support is frequently described as exceptional—fast, patient, and highly skilled—often fixing complex issues directly in stores and going above and beyond.
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It took some time and several agents covering the chat was helpful they did seem to seamlessly tap in where the other left off. I was a bit frustrated with the switching at first thinking it would cause more delays to results. your team in this instance was very good at resolving the issues. Also, it was helpful to be able to upload mp4 to the chat rather than just screen shot. Thank you for your help today resolving the delivery fee issue on the website and the POS of our shopify store.
Zapiet helps our bakery coordinate preorder pickups through our online store. Their support team is always helpful, and recently their agent Sri helped us with some serious setting updates after we upgraded to Shopify Tax. Really glad to have their support!
Fast response and perfect for our needs
We are always impressed by the support of this app. Srivastav was incredibly helpful in solving an issue in a very quick manner.
Joe was very fast with this approach to find the solution we were facing online and the clientes were not able to purchase. Thank you
Joe (human!) was fantastic! After a very frustrating few hours trying to resolve my Shopify checkout issues, he quickly understood the problem and worked through everything with patience and expertise. He was friendly, reassuring and incredibly helpful. Thank you, Joe!
Joe was efficient and helpful, appreciate the option to communicate with a real person if needed.
Thank you for the excellent customer services from this company. Joe has been very helpful, patience to understand my problem, as well as he has tried to listen to my feedback and started the bug fixing. The issue has been resolved within 1 hour, and completed the health check. I am really appreciated.
great -but takes some time to reach an agent for help
Laurette was amazing. So helpful. Got what we needed!
