Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,890)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages local delivery, pickup, and shipping, even for complex setups and multi‑location stores. They like the clean, easy‑to‑use customer interface and flexible rules for delivery zones, rates, and pickup options that work well with Shopify Tax and existing workflows. Many highlight strong performance, frequent updates, and exceptional support that quickly fixes issues, handles configuration, and clearly explains solutions.

Edited October 10, 2026

Live human interaction proved VERY helpful!! Even on the weekend.

Service Box Shop
United States
About 6 years using the app
September 16, 2026

Great customer support.

Kapweine
Switzerland
About 1 month using the app
June 25, 2026

Veronica and Jayne were an amazing help to sort out some deep issues that were impacting customer experience. Very grateful to them both, for listening, problem solving and communicating back to me really clearly what changes had been made.

Attitude Australia
Australia
Over 4 years using the app
Edited June 10, 2026

It took a handful of attempts to troubleshoot but after a week or so Zapiet was able to help solve some custom coding issues. A few agents were definitely more experienced and eager to help than others but nonetheless, we are thankful for the support.

Flwr Farm
United States
29 days using the app
Zapiet replied May 22, 2026

Hello,

Thank you so much for your wonderful review and for your patience through the troubleshooting process.

As mentioned in our chat, please feel free to reach out again if you notice any issues with the checkout process. We're always happy to help.

Thank you,
Billy N.

September 10, 2026

Great support!

Ketodelia Restaurant
Canada
Almost 4 years using the app
September 10, 2026

Quick and easy fix!

Epicuria Food Shop and Catering
Canada
Over 6 years using the app
September 5, 2026

top top top

Mr. Pay Pastelería
Mexico
Over 10 years using the app
August 31, 2026

Very Thorough and Helpful!

Custom Sign Sisters
United States
8 months using the app
June 20, 2026

Was assisted by Sri to fix an issue, and it was resolved in less than 15 mins. Communication was clear, and precise. Excellent!

Lacher Patisserie
Malaysia
Over 2 years using the app
Zapiet replied June 26, 2026

Thank you so much for the wonderful 5-star review!

I’m really glad I could help resolve the issue quickly and get everything sorted in under 15 minutes. Clear communication and efficient troubleshooting are always my goal, so it’s great to know the experience was smooth and helpful.

Zapiet – Pickup + Delivery is designed to keep your delivery and pickup operations running seamlessly, and I’m happy we could get everything back on track for your store. If you ever need any further assistance, I’m always here and happy to help.

Srivastav

Edited September 2, 2026

Jessica was AMAZING

Hope Flower Farm
United States
Almost 5 years using the app