Zapiet ‑ Pickup + Delivery
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Reviews (1,890)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable long-term solution for local delivery, pickup, and shipping. They like its clean interface and flexible tools for delivery rates, date/time pickers, pickup scheduling, complex shipping rules, and multi-language setups. It generally integrates well with Shopify themes. Support is frequently described as exceptional—fast, patient, and highly skilled—often fixing complex issues directly in stores and going above and beyond.
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Excellent experience and quick customer service every time.
Betty in support was very helpful!
This is a really powerful shipping and date picker app. Seems to work with most other apps you may be using too. Good pricing on it, and excellent documentation. Support is always very helpful and thorough as well!
Billy N. saved me so much time and headache with a HUGE checkout related issue. After tangling with Shopify support for multiple days, he was able to jump in and diagnose and fix the problem in less than 2 hours. Lifesaver! Thanks Billy and Zapiet!
Customer support, including Billy, Zack and others I've spoken with have been very helpful!
UPDATE:
I had to come back and update my review because Jessica truly went above and beyond. We were experiencing some configuration issues with Shopify, and she stayed on the call with us to troubleshoot and work through everything. The extra care, patience, and attention she gave us really stood out. It’s rare to receive this level of hands-on support, and I genuinely appreciate her commitment to making sure we were taken care of. Exceptional customer service!
A special thank you to Jessica (Supervisor) at Zapier. She was absolutely amazing. We needed support and clarification on a few issues, and she was patient, clear, and took the time to make sure everything was properly resolved. She explained each step in a way that was easy to understand and made the entire experience feel much less stressful. I truly appreciated her professionalism, kindness, and willingness to help. She is a wonderful representation of excellent customer service.
J'utilise l'application Zapiet très souvent et j'apprécie beaucoup la réactivité du support client (Jessica) qui a résolu ma demande en un temps record. Je recommande beaucoup cette application très complète et professionnelle.
Super helpful to navigate a shopify disruption and work through the solutions
I work with offshore teams all the time and lead many for multiple companies. Veronica did an amazing job helping me through a complex problem quickly and efficiently. She also help me understand the problem so I can self serve going forward
Very helpful and quick response time.
